Capitol Hill Hotel
Visitors frequently praise the Capitol Hill Hotel's excellent location and exceptionally friendly and helpful staff who make guests feel welcome. However, several reviewers note that the rooms and bathrooms are dated and in need of upgrading, with some experiencing issues like peeling tubs or beat-up furniture. There are also mixed opinions on the breakfast, with some finding it great and others describing it as mediocre.
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We had the pleasure of being helped by Shawna during a very late-night stay in DC, and she was absolutely incredible. After a long and exhausting day, her kindness, patience, and genuine warmth made all the difference. She went above and beyond to help us, answered every question with a smile, and made us feel truly welcomed and cared for. In an industry where great service can turn an entire experience around, Shawna is a shining example of excellence. She was professional, attentive, and genuinely one of the sweetest people we’ve met while traveling. Employees like Shawna are the reason guests return, and she deserves to be recognized for the outstanding service she provides. Thank you, Shawna, for making our stay so much better—we hope your management knows what a gem they have!
Terrific service and location. Rooms are clean and a good value. Will be back!
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Last updated on 14 outubro 2026