Upgrade Club
Visitors frequently praise the venue for its cleanliness, friendly and attentive staff, and ample opportunities for fun with a diverse crowd. However, some guests have experienced issues with being unfairly blocked from entry, being overcharged, or finding the prices for drinks too high, with one reviewer noting a lack of lube.
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I have been a regular customer since 2017, but for about two years (since 2023) I have been suffering from a summary access block, completely without justification, transparency, or right to defense. The peak of this disrespect occurred today, May 16, 2026, when I was prevented from buying a ticket for the "Grupal" party due to this arbitrary restriction. Although it is a private club, entertainment and leisure activities are regulated by the Consumer Protection Code. Banning a long-time customer for two years without providing any written reason flagrantly violates Article 39 of the Consumer Protection Code (abusive/discriminatory practice) and Articles 187 and 422 of the Civil Code (abuse of right and lack of good faith). Given the complete failure of the administration and Director Rodrigo Camilo to resolve the case transparently, I inform you that I have already filed a formal complaint with PROCON-SP (Protocol 1470049/2026) and have also registered the incident on Reclame Aqui. As a lawyer and aggrieved consumer, I demand a clear, written, and substantiated response regarding the real reason for this block and the criteria for reassessment. If they persist in their error and lack of clarification, the matter will be resolved judicially with a request for reversal and compensation for moral damages. I hope the company changes its stance and resolves the situation legally.
It's ten times better than any cruising spot in the area, the owner is polite. I've been three times already, and the first time, after a lot of talking, I went hunting in the dark. Man, those were the craziest 30 minutes of my life! The guy was thrilled with me, I hope to repeat the experience and have those 30 minutes too.
It was wonderful! I highly recommend it.
I hadn't been there in a few years and it's still wonderful. Great facilities, service, cleanliness. Very diverse crowd, you're sure to have fun. The weekend promotion that gives you a replay on Monday is another great positive factor.
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Last updated on 3 August 2026