Casa Carolina Hotel
Visitors praise the hotel's beautiful location, rustic charm, and friendly staff, with some noting excellent food and comfortable rooms. However, common complaints include very slow service, lack of hot water, and ongoing construction noise and dust. Some guests also found the hotel unsuitable for those with mobility issues due to stairs and mentioned issues with room maintenance.
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A truly amazing and beautiful place, the service from the waiters is the best, I highly recommend visiting.
I loved the place; it had a very pleasant atmosphere and the service was good from the moment I walked in.
Everything was beautiful and delicious. I would definitely return.
The food is wowwww And Alex's service too!
A magical and unforgettable experience in Cartagena! Our stay at Casa Carolina exceeded all expectations. From the moment we arrived, the service was impeccable; the staff made us feel right at home with exceptional warmth. The location is perfect, right in the heart of the historic center and across from the Cathedral, ideal for exploring everything on foot. The facilities are beautiful, a perfect blend of colonial charm and modern luxury. Special mention for the food: the breakfasts and the restaurant's offerings are simply spectacular. We will definitely be back. Many thanks to the entire Casa Carolina team.
Alex and Andreina provided excellent service, everything was delicious, and the cocktails were spectacular. Thank you!
A spectacular hotel, exquisite cocktails, you can't miss the opportunity to visit and stay here.
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Last updated on 2 September 2026