Embassy Hotel Ann Arbor
Some visitors find the staff, particularly a person named Mr. Dave, to be wonderful and accommodating, while others report negative interactions with male front desk staff and a manager with a Southern accent who was described as rude and threatening. Common complaints include the hotel being overpriced, old, rough, and potentially unsafe, with some rooms lacking bathrooms and concerns raised about cleanliness and fire safety.
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Mr Dave is wonderful 😊💯 has helped me so much I'm impressed he's wonderful probably needs a raise he doesn't play. Thank you Mr Dave I'm impressed with the southern charm you are one in a million Thank you 😊
Male front desk person on the phone was very strange and rude about my simple inquire into a room for 2 nights when I tried to book in advance. A hotel should know what rooms are available right? That’s not an insane ask? I just needed a room for 2 nights because I’m giving a workshop at the library and take the trains to and from my town I thought I’d be booking for an affordable stay but not with hospitality like I just experienced. Rude and curt on the phone and I don’t expect they treat you any better in person
Over priced but it's eh just okay
Had a terrible experience with the male manager with a Southern accent. So rude and short with me - he threatened to call the cops on me even though I wasn't doing anything problematic. Don't go here until said southern owner is gone!
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Last updated on 12 August 2026