The Phenix Hotels in Bangor – GayOut Guide
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The Phenix

Google (254) 4.3
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What reviewers say

Visitors praise the stylish, modern, and spacious rooms, comfortable beds, and excellent downtown Bangor location with easy access to restaurants and shops. However, some guests reported issues with cleanliness in common areas like the elevator and hallway carpet, and others found parking inconvenient.

86
/ 100
GayOut Score
G4.3
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Address
20 Broad St, Bangor, ME 04401, USA
🌐
Website
www.soulstr.com

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About this place The Phenix

The Phenix is a small hotel at 20 Broad Street in downtown Bangor, Maine, a short walk from West Market Square, the Penobscot River waterfront and the restaurants and bars along Main and Exchange Streets. It's a mainstream hotel listed here as gay-friendly, not a gay venue. Reviews are solid (around 4.3 from 250-plus guests). Bangor is the practical base for trips north to Acadia and Baxter State Park, and staying downtown means you can walk to dinner rather than drive out to the highway motels by the mall. Check the website for room types and parking arrangements before booking.

Features

Gay-friendly (straight venue) Card payments accepted Walk-ins welcome Reservation required WiFi Year-round Gay-friendly (straight venue) Air conditioning

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
4.3
★★★★☆
254 reviews

Based on 254 Google reviews.

Dejan Samardzic
Dejan Samardzic Jun 2026
★★★☆☆

Wasnt as clean as expected, particularly the elevator and hallway carpet. Homeless people congregate by the front door starting in the afternoon. The café downstairs is nice. Lots of boutique shops within walking distance. No dedicated parking upfront for loading/unloading bags and no elevator access to basement level in rear; had to carry heavy suitcases up the stairs.

Poor Richard
Poor Richard Jun 2026
★☆☆☆☆

Terrible Service! They took over $1,800.00 dollars from a disabled veteran who couldn't no longer make it to the reservation due to the disability worsening. They did not care and did not give the disabled veteran a refund. Scam mentality & not a good business ethically. They also wouldn't release information such as business agent contact information for litigation purposes. Wrong, illegal, and this hotel will still be reported to the courts. (January 2026 Occurrence With Statute of Limitations) P.S.Out of all the hotels in Bangor, go to one that doesn't treat individuals like this. Especially disabled veterans.

Renée Maderazo
Renée Maderazo Jun 2026
★★★★★
Tommy Josué Santillan Carvajal
Tommy Josué Santillan Carvajal Jun 2026
★★★★★

What a lovely place

Gabrielle LaManna
Gabrielle LaManna Jun 2026
★★★★★
Lauren R
Lauren R Jun 2026
★★★★☆
Juliette Wohlrab
Juliette Wohlrab May 2026
★★★★★

The room was spacious and clean. Bed super comfy! Coffee available in room and coffee shop in lobby. Location in walking distance to restaurants and river trails. 10 minutes to airport. Easily found street parking nearby. Host proactive and kept e well informed

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Last updated on 15 October 2026

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