Fort Lauderdale Marriott Coral Springs Hotel & Convention Center
Many visitors praise the hotel's well-kept grounds, cleanliness, and attentive staff, with specific mentions of Hanane and Gerda for their excellent service. However, some guests found the rooms to be cheaply made and disappointing given the price and brand name, with one comparing them unfavorably to budget hotels.
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Stayed at this wonderful hotel in Coral Springs, Florida over the past weekend for a wedding hosted there. A large part of the wedding party - bride and groom stayed at the hotel. 200+ The hotel grounds are extensive and well kept. The hotel premises were also well maintained. Our room was very nice with a wonderful view. The staff was very professional and courteous. One point that needs mentioning was that for the majority of our stay, only one of the two elevators was operational - leading to long exasperating wait for guests. ***** The reason for the 1 star overall rating for the Hotel ***** on Saturday, June 6 - a wedding reception was hosted in the hotel - guests numbered 300 + were suitably dressed for the occasion in formal wear and were socializing in the main lobby. Three teenagers started heckling guests from the upper floor lobby and spat on some guests, threw lotion on others, spat bubblegum and made lewd gestures at some female guests. This unacceptable behavior was identified to the front desk personnel - one lady asked these boys to desist. As it continued, I took pictures of these miscreants and showed it to another front desk representative (Nick) who recorded these on his own camera. I emphasized that this is Unacceptable within the hotel premises - that wedding guests are harassed. Nick assured me that they will send someone to talk to the kids and to their parents. During the wedding reception, these three teenagers even crashed the dinner event and made loud calls at the guests and me in particular- knowing that I had taken their pictures. After the reception was over, my wife and I headed back to our room and found them in front of our door - i requested my wife not to enter our room - lest these kids know which room we stayed in. These kids taunted and heckled us. I felt unsafe for the physical safety of my wife and for other wedding guests who were slowly trickling back to their rooms, and asked her to go back down to the front desk. I asked the kids to desist such behavior and then followed my wife down to the front desk. I spoke with Nick and again emphasized that this is Unacceptable! He completely agreed with me and mentiined that hotel staff had spoken to the parents of these kids - and the parents didn't care. The kids didn't care. Nick mentioned that we can call the cops if this persists and that the hotel did not have any inhouse security. Nick himself was very exasperated with the behavior of these kids. I had a very early morning flight to catch and retired for the night - these kids realized our room # and tried several times to open the door - we could hear them fiddling with the door handle. For Marriott Hotels - This is unacceptable!! Hotel guests should feel safe on hotel premises. This was not the case on Saturday, June 6, 2026. The hotel staff was good & cooperative - but were not provided the tools needed to address this situation. At the very least, these trouble making kids and there families should be kicked out of the hotel. So that 300+ other hotel guests can celebrate a wedding in peace and safety on hotel premises. If basic safety cannot be provided - we will take our events and business elsewhere! I am not posting the pictures of these kids - as mentioned before, I have shared them with hotel staff.
I had higher expectations for this hotel given the price and brand name, but overall I left pretty disappointed. The lobby looks impressive, but the rooms feel cheaply made and not much more impressive than a budget hotel. Honestly, I've had more comfortable stays at places like Stay Inn or Home Inn. There were several maintenance and quality issues that really hurt the experience. The TV was frustrating to use, the remote barely worked unless you pressed the buttons extremely hard, and the outlets by the bed didn’t work at all. There were also two built-in USB ports that were broken and wouldn’t even hold a cable securely. The pillows were comfortable, but the bed itself was very hard and uncomfortable. I actually woke up during the night and discovered my phone and watch hadn’t charged because the bedside outlets weren’t working. Had I not woken up, I would have started my day with dead devices. The room appeared mostly clean at first glance, but there were several noticeable housekeeping and upkeep issues. There was red mold at the base of the shower door, and the room door had an almost one-inch gap underneath that let hallway light pour in. I had to block it with a towel just to darken the room. Unfortunately, the cleanliness concerns didn’t stop there. I found a dried-out used nicotine pouch stuck to the back of the in-room Bible. That’s not a small oversight—it raises obvious questions about how thoroughly the room is actually cleaned and inspected between guests. The in-room coffee setup was another disappointment. The coffee itself was cheap, and the creamer provided had expired back in April—even though it’s now June. That may sound minor, but details like that speak to the level of attention and quality control guests can expect. The sliding bathroom/closet door was also poorly designed and honestly felt dangerous. It’s easy to catch or pinch your fingers if you open it from anywhere except the handle—which is only on one side. Even stranger, the same sliding door serves both the bathroom and closet, meaning when the bathroom is closed, the closet is open, and vice versa. Then there’s the technology setup. The TV system is heavily locked down, seemingly to avoid staff having to reset or troubleshoot anything between guests, making it frustrating or nearly impossible to use personal streaming devices. Ironically, despite all those restrictions, they neglected to do something as basic as resetting the alarm clock. It went off about 30 minutes before I had my own alarm set, which was incredibly frustrating—especially after already struggling with an uncomfortable bed and non-working charging outlets. And the extra charges just kept coming. Most hotels at this price point include at least basic Wi-Fi, but here it was $9.95 per day for basic internet (without streaming) and $14.95 for streaming-capable internet. The continental breakfast costs $12, and parking is another $12 per night. That really summed up the experience for me. Instead of delivering value through room quality, comfort, and service, it felt like this hotel tries to create a “premium” image by charging extra for everything while overlooking basic guest experience and upkeep. Two $7 bottled waters on the TV stand, paid Wi-Fi, paid breakfast, and paid parking don’t make a hotel feel upscale. They make it feel like guests are being nickel-and-dimed at every turn. The front desk employee I dealt with was friendly and helpful, which I appreciated. But at just under $200 per night before all the add-ons, this simply didn’t feel like a good value. In my opinion, this is closer to a $95-per-night hotel. I’ve had far better experiences at so-called “lower-end” hotels that focused more on comfort, maintenance, and guest experience than branding and upsells. The lobby may look nice, but nothing about the room or overall stay justified the premium price. The experience felt less like staying at a quality hotel and more like staying at a budget property wrapped in expensive branding.
Gerda has been a wonderful manager always there and greets me. Everyone is so attentive. Hanane always saying hello and friendly and makes me feel so special always on top of everything. Very attentive and always cleaning. Jordan served me dinner and everything was great, food was brought out quickly and he checked on me. Breakfast staff is always great. have made me feel very special.. Amy amd Ilham and all the staff I can’t say enough. My bday was amazing.My stay as been wonderful.Thank you
Ilham served us very well and gave us very good refills and great food. Thank you.
Hanane, Who is in the food and beverage customer service area (supervisor) was absolutely fantastic and clutch when my son was ill. Even though the kitchen was closing, and it was late at night, my son who was participating in a lacrosse tournament the next day had a sore throat, and I was in search of honey. Not only did she provide me, honey, but also with some lemon tea for him. This is the kind of personal service that you only get in very special places. She is one of the reasons why this place is special, and I cannot thank her and Marriott enough for taking care of us like family.
We recently stayed at the Fort Lauderdale Marriott Coral Springs during our vacation, and we had an outstanding experience from start to finish. The hotel was exceptionally clean, comfortable, and well-maintained. The staff throughout the property were welcoming, professional, and always willing to help, which made our stay even more enjoyable. The location was convenient, and the overall atmosphere was relaxing and family-friendly. One of the highlights of our stay was having breakfast at the hotel’s restaurant. We had the pleasure of being served by Ilham, who provided truly exceptional service. From the moment we were seated, Ilham was attentive, friendly, and genuinely cared about making our experience memorable.
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