Basin Park Hotel Hotels in Eureka Springs – GayOut Guide
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Basin Park Hotel

Google (2374) 4.3
Tripadvisor (1936) 4.1
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What reviewers say

Visitors frequently praise the Basin Park Hotel's convenient downtown location, historic character, and friendly staff, with many enjoying the Balcony Bar and spa services. Some guests mention that rooms can be a bit dark or noisy, and there are occasional issues with the elevator.

84
/ 100
GayOut Score
G4.3 🦉4.1
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Address
12 Spring St, Eureka Springs, AR 72632, USA
📞
Phone
(877) 643-4972
🌐
Website
www.basinpark.com

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About this place Basin Park Hotel

The Basin Park Hotel is a historic mainstream hotel that opened in 1905 on Spring Street in downtown Eureka Springs. It's listed as gay-friendly and isn't a gay venue, but the town itself has a long-standing LGBTQ+ community and hosts regular Diversity Weekends. The hotel has Mission-style rooms, a day spa, a casual restaurant and a free shuttle around town, and it averages 4.3 on Google from almost 2,400 reviews. Downtown Eureka Springs is built on steep hillsides with narrow streets, so the shuttle helps. The building's 'haunted hotel' reputation draws tour groups. Weekends during festivals book up early.

Features

Gay-friendly (straight venue) Card payments accepted Walk-ins welcome Reservation required WiFi Day venue Year-round Gay-popular Spa Gay-friendly (straight venue) Air conditioning

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
4.3
★★★★☆
2,374 reviews

Based on 2,374 Google reviews.

Set Sail Cruising
Set Sail Cruising Jun 2026
★☆☆☆☆

Stopped in on a slow Monday hoping to enjoy a drink and the view. Instead, I got a masterclass in being invisible. I stood at the hostess stand for over five minutes while staff repeatedly walked past me to seat people who had literally just stepped off the elevator. Not a glance, not a "we'll be right with you," nothing. On a slow Monday. If this is how they treat walk-ins during off-peak hours, I can't imagine what a busy night looks like. A genuinely terrible first impression, and honestly it soured my whole outlook on this town. Won't be back.

Jennifer Lerner
Jennifer Lerner Jun 2026
★★★☆☆

While the location is wonderful -- everything is within footsteps of downtown Eureka Springs -- I paid a premium for a suite which was dusty, noisy and poorly lit. Due to the suites being situated on the mezzanine, I heard foot traffic from the restaurant above us all night long. Do not recommend.

Ann Fraley-Morelock
Ann Fraley-Morelock Jun 2026
★★★★★

I had a wonderful massage by Angie, it was probably the best massage I’ve ever had. She was very knowledgeable and asked great questions about what I’d like out of the massage. She was kind and compassionate, she had a way of making me feel comfortable. I highly recommend her. Please do your self a favor and ask for Angie.

Larita Murray
Larita Murray Jun 2026
★★★★★

Love the the spa!!!!!!

Ace H
Ace H Jun 2026
★★★★☆

Went for lunch on the patio

Gene Crites
Gene Crites Jun 2026
★★★☆☆

THE LOCATION WAS GREAT, ENJOYED SETTING ON THE BALCONEY. HOWEWER I WAS DISAPPOINTED WHEN I RECEIVED MY BILL. THE HOTEL CHARGES 18 PERCENT SERVICE POOL CHARGE THAT I DID NOT SEE POSTED ANYWHERE BEFORE SETTING DOWN AND HAD WE NOT BEEN PAYING THE WAITRESS WAS GOING TO ALLOW ME TO PAY THE SERVICE CHARGE AND TIP. THIS WOULD HAVE BEEN A 33 PERCENT CHARGE AND TIP.

Gloria Kardenas
Gloria Kardenas Jun 2026
★★★★★

Had quite an amazing experience staying at the Basin. Customer service, room service they accommodate you in the best way possible! Everything is walking distance not to mention the shuttle they offer. Loved staying here, best honeymoon!!

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Last updated on 18 October 2026

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