The Madison Fire Island Pines
Many visitors praise the Madison for its beautiful, peaceful, and upscale atmosphere, with spacious rooms, good amenities like the pool, and a friendly vibe. However, a recurring complaint centers on the staff, with some guests finding them unfriendly, rude, or unhelpful, particularly mentioning a manager named Mike. There are also mentions of cleanliness issues and a lack of room service.
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via Stay22About this place The Madison Fire Island Pines
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I can’t say enough good things about this place! The facilities and rooms are super nice. The location is the most convenient in the pines. The staff were lovely and the breakfast was amazing. Highly recommend!!
Zack and Mike were great; professional and personable, around when you needed something, and invisable when you did not need them! They were the perfect hosts. Breakfast was surprizingly good. The Madison is in a great location, only a short walk (5 min or less) to either the beach or the harbor. Our room was nice and on the first floor (no stairs) next to the pool, bed comfortable and room size was ok for the two of us. The deck around the pool, was large and had shade or sun. The pool water was cristal clear and the water temperature comfortable. We went to the beach two days; ocean was too cold for us to go in. The Madison had beach chairs, an unbrella amd towels that we used. Walked to Cherry Grove one afternoon and had dinner, and walked home. Bought dinner one night at the pantry/grocery store on the harbor and eat in. Wifi worked great, but our cell phones (Consumer Cellular & ATT) had only marginal service if any. Highly recommend! We would stay there again.
Our stay at the Madison was out of this world! Michael is absolutely fabulous! He was ever-present to address all of our wants, desires and needs yet he wasn't standing over us, which we appreciated. It can be a little uncomfortable when the property manager is always there, but we did not feel that Michael was managing us or our experience, yet when we needed him, there he suddenly was and that was amazing! Special note should also be paid to how accommodating Zach was during our stay. And even though we didn't have many interactions with Angela and Mark, we could see what work they were doing behind the scenes to make our stay a wonderful one! Our room was extremely clean! Immaculate even! I was pleasantly surprised with not only the size of the bedroom but also the bathroom. The breakfast each morning was such a nice touch! And the pool! It was clean, crystal-blue, and well-heated, which was great considering it rained most of our stay. Our service dog Samantha was also made to feel so at home and welcome and even made a friend in Michael's dog, Cody. Everything was beyond our expectations. We will be back very, very soon and we have friends that stopped by to see us and now want to join us! Can't wait till our next trip to the Madison! Thanks Michael, Zach, Angela and Mark (and Cody) for being such great hosts! Till next time!
The space is lovely. Zack/Mike (and Cody 🐶) were great hosts! Location could not be better. Vibes were great. Unfortunately had to work all lot but the WiFi was great!
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Last updated on 13 August 2026