Home2 Suites by Hilton Largo
Many guests found the staff to be friendly and helpful, contributing to a pleasant and home-like stay. However, some reviewers reported negative experiences with staff, including rudeness and a lack of attentiveness, with one guest even reporting theft by housekeeping.
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via Stay22About this place Home2 Suites by Hilton Largo
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Like so many businesses today. Truly incompetent staff that ruin the entire stay regardless of amenities. Wish employers would realize staff is the most important part of a business.
DO NOT STAY HERE. Unless you want to be stolen from. Housekeeping took my fanny pack. Filled with toiletries. What a dumb thing to steal. On top of that I arrived in the building at 10:18PM to check in and no one was at the front desk for 30 mins. Unacceptable.
Peaceful and cozy stay. Digital key gave a bit of trouble, but otherwise, this location holds true to the brand.
Staff was super friendly, even the housekeepers on the floors. Front desk answered all of our questions, great location!
This has absolutely been an amazing experience! I feel like I’m at home! The workers here are amazing and great customer service! When I landed in Tampa I had a rough time at the first hotel I booked and my manager reached out to this location and I was booked and ready within 5 minutes! Jason was such a pleasure at check in and Joe the front desk manager has done nothing but go above and beyond for myself and my company! When I come back I will definitely be booking here again!
Room was great. Working ice machine always a plus. Guy at front desk at check in really didn't seem interested in doing his job, more interested in getting back to his phone. Really hoping all Hilton Family Hotels would buy into greeting Lifetime Diamond Members with a, "Thank you for being a Lifetime Diamond Member." Instead I got a barely civil, "Do you want your waters?" Not feeling any warm fuzzies. It wasn't even busy when we checked in. But the hotel itself was nice.
Delightful Hotel very large rooms! Nice and clean!
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