At Home Inn - Pensacola
Some visitors praise the hotel's recent improvements, friendly staff, and clean rooms, noting a positive change under new management. However, other guests report significant issues with cleanliness, room condition, and security, with one reviewer mentioning being asked to leave and denied a refund.
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ReallY not at all what I was thinking. If you want something updated sketchy then you will sleep just fine. One night and out for me.
Dump
For the price, it's very good. I felt very comfortable there and would definitely come back. Very clean and organized.
Wow... this edit is in response to the owners comment that I never stayed. I rented 8 rooms for my various family members. I checked out today 25 June after staying a week. Your lack of awareness is alarming. And I will explain. Your staff is great! The front desk staff is friendly and was so helpful... however they are very clearly resource limited by the condition of the environment they are navigating. You, as the owner, probably need to look into the condition of your hotel. Of the 8 rooms, one straight up had bed bugs (which thanks to your front desk staff we navigated ... and originally discreetly until your poor choice to try and throw off my polite 3 out of 5 stars). I had two other family's apologize to me but due to the other bugs in the rooms they had to go elsewhere... as in choose to pay for their own rooms elsewhere instead of staying in the rooms at your establishment that were paid for. 3 out of 8 could not stay. Legit bed bugs, broken lights in the rooms, unswepted floors on the hardwoods (or laminent floors) in the rooms, frankly I think 3 stars was generous. I will never stay there again. I am embarrassed that I spent thousands of dollars at you establishment. Please, Give it to your staff.. you do not deserve it. I am a fair person.. I understand business and you are a family owned business which I appreciate. However, handle your responsibility! And... in the future, own your mistakes and fix what you need to. Honesty is always better than trying to skirt something. Have a lovely day and I left it a 3 star.. but it probably ought to be less!
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Last updated on 13 August 2026