Sydney RiseOn Hotel

Helpful staff ❌ | Would return ❌ Paid extra for an ensuite room but had no hot water for most of my stay. Reported it during the stay and nothing was done — no check, no fix, no room change. After checkout, the explanation given didn’t match what actually happened. Meanwhile, the communal bathroom worked fine. Room was clean and the location was great, but the lack of hot water and how it was handled was disappointing. Be cautious paying extra for an ensuite.

I spent 2 nights and 3 days at this hotel. As soon as I entered the room, I saw many small insects on the floor. Thinking they were ants, I caught them and was about to throw them away, but their appearance was alarming. Upon closer inspection, they were baby cockroaches. At least 20 to 30 baby cockroaches were crawling on the floor, and I also spotted about 6 medium to large-sized cockroaches. Honestly, I felt incredibly sorry. Given the sheer number of cockroaches... I wondered if I had needlessly caused trouble in a place where they are happily living. In truth, this is a meaningful place built and inhabited by the almighty cockroaches. It is a contradiction in itself for us humans to stay here. I have been very rude, cockroaches. I also deeply regret killing about 30 to 40 cockroaches who were living peacefully, mistaking this place for a place where humans could sleep. If the hotel in question happens to see this review, I hope you pack your bags and leave immediately. This place is not meant for humans to linger in. I would like to express my gratitude to the cockroach and earnestly ask that you now return it to its original owner.

Nice big, clean modern room. Open plan with shower and toilet in the same room. Great location though very busy road, though didnt experience noise from my room. No lobby just a small check in desk. Recommended for a budget stay

Not good. Online reviews were good which is why I booked. Staying on first floor. The whole hotel needs a deep clean. Shared bathrooms are just not nice. Room smells like it has been smoked in. Booked 4 nights. Stayed one night - found somewhere else far nicer for a bit more money. Im hoping management does the decent thing and meets me somewhere toward a refund

the balcony i paid for vs the balcony i got. the couch also fell apart as soon as I sat on ut

Gritty old, cheaply done a bit of a dive.

Pleasantly surprised. Reading the reviews we were unsure what we got into. But honestly it was better than expected. There are some sign of aging. Some paint missing on the walls here and there but overall we had a great stay. Friendly receptionist. We arrived early and they kept our bag in a separate room. Our room was very spacious. Toilets, shower and sink all separated. Small fridge, kettle, tv (you can connect to Netflix/prime). The bed was really big and comfortable. Efficient AC. The best part was the location, a few minutes walk from the central station, Chinatown, 40-50min walk to the opera. And the spice alley which was literally 2 streets away. We would definitely go back if needed.

Room smelled a little funny and the air conditioner dripped into the shower which was very annoying while trying to sleep. Staff were quite polite when checking in and out. Better than I was expecting based on the other reviews but about what I would expect for the price.

Had a pleasant stay at RiseOn Hotel Sydney. The rooms were clean and comfortable, and the location is very convenient. Staff was friendly and helpful throughout the stay. Facilities were good, though a few small improvements could make it even better. Overall, a great stay and worth recommending.

DO NOT book this hotel! It’s a health hazard! Management have no integrity and couldn’t care less about you once you’ve paid. Poor behaviour. Poor standards. Poor business. This hotel needs to be SHUT DOWN. And we are taking this to NSW fair trade. All the reviews written that are of any good are not real and made up! There’s mould in the fridge, urine smell in the communal bathroom and toilet. FALSE advertising! The photos of the hotel on the website are not of the hotel! There was poo and unclean bathrooms. The shower and toilet are separate and not in the bedrooms. The refused to give us a refund or change our room. The girl at the front desk played dumb the entire time 😣 What a disappointing experience that ruined our stay.

Wouldn't stay here again when there's much better places to stay in the vicinity for comparable/cheaper prices. Staff seem like they hate their jobs/are rude. This is one of the first hotels I have come across ( and I've stayed at countless throughout Australia! )that doesn't offer luggage storage.. the receptionist suggested I leave my bags unattended in the lobby which is a huge security risk as anyone can wander on into the lobby! Their website also falsely advertises laundry facilities when they have no such thing. The only positives were a very comfy bed and huge shower plus obviously the central location.

The room smells really bad, I ask for non-smoker and it was like mould ridden, damp smell. I had to turn on the aircon even was cold just to handle the smell… Rooms unclean, showers covered in mould and 100% You will be sleeping with cockroaches, is just tons of them under the bed, in the shower, on the ceiling they just came from every hole is insane… Clearly I stay for one night, no sleep, lights on, just checking when a cockroach fall from the ceiling into my bed… it was insane I leave that room as soon as I could 6am I was out of that horrible place

I wish I had checked the Google reviews before choosing this hotel on a separate booking website. The bathrooms are low quality and shared, located outside the room even though it was advertised as private. They demanded a $100 cash deposit which I had to spend half an hour obtaining because I don't have a physical card. The rooms had very basic Toiletries and did not include Toothbrush sets, grooming supplies or shirt ironing equipment. I could go on but I wont. The front service staff person was polite but this wasn't a seamless or pleasant experience for me. This 'hotel' seems like more of a boarding house or hostel to me.