Helnan Phønix Hotel Hotels in Aalborg – GayOut Guide
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Helnan Phønix Hotel

Google (1384) 3.9
Tripadvisor (567) 3.4
What reviewers say

Many visitors praise the friendly and welcoming staff, as well as the hotel's great location in the heart of Aalborg. However, common complaints include rooms being worn or not living up to expectations, with some mentioning issues like a strong sewer smell in bathrooms or dangerous showers. There are also reports of booking cancellations and agreements being changed.

73
/ 100
GayOut Score
G3.9 🦉3.4
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Address
Vesterbro 77, 9000 Aalborg, Denmark
📞
Phone
98 12 00 11
🌐
Website
www.helnan.dk

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About this place Helnan Phønix Hotel

Helnan Phønix Hotel is a gay-friendly hotel located in Aalborg, Denmark's vibrant northern city. Situated on Vesterbro in the heart of town, it provides a welcoming base for LGBTQ+ travellers exploring this Scandinavian destination. The hotel caters to gay visitors looking for comfortable, accepting accommodation in a convenient central location. Aalborg has a growing LGBTQ+ scene, and staying at a gay-friendly hotel means you can expect staff and management who understand the needs of LGBTQ+ guests. The Vesterbro location puts you within reach of the city's main attractions, dining, and social venues. Denmark is known for its progressive attitudes toward LGBTQ+ rights and equality, creating a welcoming environment for all travellers. For practical details and current information about rooms, amenities, rates, and any special services, visit their website at helnan.dk/phoenix. Whether you're visiting Aalborg for business, leisure, or to connect with the local LGBTQ+ community, this hotel offers a solid option for gay travellers seeking inclusive accommodation in the city.

Features

Gay-friendly (straight venue) Walk-ins welcome

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
3.9
1,384 reviews

Based on 1,384 Google reviews.

Alexandra Georgieva
Alexandra Georgieva Jun 2026

Good location, nice atmosphere. Some things in the rooms are a bit worn and shabby. The beds were comfortable and the curtains were thick enough.

Zero DeSatons
Zero DeSatons Jun 2026

This is a hotel that seems bad at first glance but just go inside. Despite the exterior the lobby is beautiful and the stab is realy nice. They can explain in english if needed and have good scervice. The rooms are nice and have all you need. Good chairs big beds, a place for work and you can get a good view of the nearby parts of the city from your windows.

Charlotte Højbjerg
Charlotte Højbjerg Jun 2026
Frederik B.
Frederik B. Jun 2026

My room was on the small side, but overall in decent condition. A lot of noisy seagulls in the morning that woke me up early, but can’t blame the hotel for that. My experience with the morning buffet is… not great. During morning breakfast when I found a large piece of plastic in the scrambled eggs. I also mentioned for the waiter that the boiled eggs they were keeping warm in a pot were ice cold. They never did anything about it.

jens lunding
jens lunding Jun 2026

You don't have to pre-book rooms here. If they get better customers, they will cancel your reservation without you getting any compensation.

Michael Bundgaard
Michael Bundgaard Jun 2026
Steffen Beck
Steffen Beck May 2026

The hotel is used but clean and nice. The staff was nice and welcoming. The breakfast was really good. Regards Steffen von Staffeldt Beck

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Last updated on 13 August 2026

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