Hotel Excelsior GmbH
Visitors frequently praise the hotel's cleanliness, friendly staff, and central location, with many finding the rooms comfortable and well-equipped. However, common complaints include issues with room amenities like missing coffee makers or microwaves, noise disturbances, and a lack of accessibility for those with mobility issues. Some guests also noted a lack of services like room service or laundry.
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Cozy room, quiet location, ideal for a Starlight Express visit. Breakfast was great; if anything was missing, it was immediately replenished. The staff was friendly and you could have a good conversation with them, unlike elsewhere. Dinner was also available in the evenings, but you had to order it because demand was so high. It tasted delicious, and I can only recommend it! 👍👍👍
Lovely hotel in a quiet location. Very clean. Breakfast had everything you could want. The staff was very friendly and helpful. The beds were very comfortable! The only downside, and only relevant for people with mobility issues, is that there's no elevator, and the rooms and breakfast room are accessed via stairs. There's also an Italian restaurant in the building that makes excellent pizza. However, the prices for food and drinks are far too high!
The hotel is very easy to reach. We booked it in conjunction with our visit to Starlight Express. The musical is also within easy walking distance. The rooms are very clean and the staff is very friendly. The breakfast is ample and delicious. We would gladly come back again 😊
Great location, good rooms, and a very good breakfast. Tip for Starlight Express guests: either eat in the restaurant at 5 pm or after the show, as the restaurant is open until 11 pm. The prices are very reasonable. I recommend the rosé. Overall, highly recommended.
Beautiful rooms, large bathroom with window....
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Last updated on 31 October 2026