Hotel Costanza
Visitors praise Hotel Costanza's excellent location for exploring the historic center. However, multiple guests complain about misleading information regarding parking, with it being off-site and managed by a third party. There are also recurring issues with the breakfast offering, which is not at the hotel and has limited options, and some rooms are described as dated and in need of maintenance.
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Verified by GoogleBased on 52 Google reviews.
We had booked one night at this accommodation, but unfortunately the information on Booking did not correspond to reality. The listing stated that a private parking space was available. However, only after completing the booking were we informed that the parking is actually operated by a third-party provider and located about 400 meters away — roughly a six-minute walk from the accommodation. It was also not mentioned beforehand that the accommodation is located in a ZTL (restricted traffic zone), meaning it cannot be reached by car. This was an important factor for us. For this reason, we wanted to cancel the booking. Unfortunately, cancellation was not possible, so we still had to pay even though we did not check in. Be careful — this feels like a rip-off.
There is no private parking, the Hotel is in a ZTL and the service is awful
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