Hotel Santa Eulália Bay

A good experience.

After staying one night for business, after checking out, they kept calling me. I couldn't answer because I was in a meeting. They sent me an email accusing me of taking bedding and items from the minibar, threatening to report me to the police for theft if I didn't apologize to the hotel for the minibar issue and return the supposedly missing bedding. So, I interrupted the meeting and apologized to the hotel. I asked them for an explanation, and they continued to insist that the items were missing. I then demanded that they charge me for everything they claimed was missing and issue me an invoice so I could take the appropriate legal action once I returned to Spain. Upon my request for payment and an invoice, reception contacted management, who said that since I hadn't taken anything from the minibar and hadn't taken any bedding, they trusted me… Could it be that I put them in a difficult position when I told them I would take legal action against them? Regarding the hotel, it's an old hotel that leaves much to be desired; more than a 3-star hotel, it seems like a hostel. I rented a superior double room and I almost had to enter sideways because the room wasn't tiny. The supposed wardrobe was overflowing with a small backpack, the enclosed bathroom stank without ventilation, and the shower was broken. Quite the luxury of a room for a dream hotel… thank goodness it was only for one night. If I'd spent more than a day in Albufeira, I certainly wouldn't have made it through the night and would have changed hotels… For breakfast, you go to a designated room with no access from the hotel; you have to go outside. If the rooms were small, imagine how tiny the room was! There were exactly three tables; the rest were practically empty. Imagine how tempting it is to have breakfast outside at the end of November. We had to wait for a table to become free… The breakfast was meager and bad; there wasn't even sugar or sweetener for the coffee. By the way, it was blended coffee, which is common in almost all hotels these days, but you have to pour it into a cardboard cup! Conclusion: A terrible experience due to the ordeal I was put through. The rooms were small, nothing like the photos, and dirty, with cobwebs on the outdoor lamps, dirty towels, and bathrooms that smelled bad because of the lack of ventilation and poor extraction. The noise was unbearable due to poor soundproofing and its location right next to the road. "Sea views," they say... I laugh. The views are those of a 5-star resort hotel, which, by the way, I checked the price of out of curiosity since it was low season, and the price difference was €15... As my father used to say, you get what you pay for.

For this price, everything is fine. The staff is helpful in every situation. I would gladly come again.

We had a very good stay, great welcome and excellent breakfast.

Impeccable service. An excellent breakfast. Impeccable cleanliness.

Room 106 was very spacious with an extraordinary bed...views of the parking lot...the only downsides were the outdated bathroom and the small breakfast in the bar, but very complete and delicious.

Clean room with a balcony; the view was of the parking lot, but this didn't bother us, and it was quiet. A nice pool and good breakfast; we felt comfortable.

Excellent breakfast