Cwtsh Hostel
Visitors frequently praise Cwtsh Hostel for its excellent cleanliness, modern facilities, and helpful, friendly staff, with many highlighting its convenient town centre location. However, some guests have reported issues with hygiene, such as mould and dirty dishes, and one guest was unexpectedly denied accommodation due to prior alcohol consumption.
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A good place for a short stay. Very central and easily accessible. It has a good kitchen and is clean.
Stayed there for three nights in a 12 bed dorm in April. On the first evening, I found a bedbug in my pod (see picture attached). They hate light but the lights were still on, which means the room must be infested pretty badly. I told the employees as soon as this happened. They looked around the dorm and found other bedbug nests around other people's beds. I was also immediately offered to move to a different dorm (which I accepted) but the dorm stayed open and the other guests stayed. That offer in itself indicates that they probably knew that first dorm was infested in the first place (because otherwise, why would they offer to move me to a different bed that is just as likely to have bugs?) . No refund was offered. I didn't see any other bugs for the rest of my stay but the dorm stayed open, and new guests weren't notified of what had happened. Employees were comprehensive and tried to accommodate me as well as they could (especially considering the hostel was understaffed) ; but management obviously knows about this ongoing bug issue and is refusing to do anything about it. The cheap wood the beds are made of is the perfect hiding spot for bedbugs, and changing them altogether is the only way forward. On the last day, I spoke with the employee at reception who said she'd send my email to management to see if they'd offer a refund which they didn't do. I told her I didn't really care about a refund and I just wanted something to be done about it for future guests, but management doesn't seem to care about that at all. Until the issue is acknowledged and thoroughly delt with, I do not recommend staying there. Other than that, location is excellent (city center, central bus station & train station all very close ) and the employees were nice.
Great location close to the city centre. Near the train station and the night life. The room was cosy but with quite a lot of dust under the bed.
It is what you can expect from a hostel: a bed, shared bathroom facilities, and a kitchen. If you are just passing through and are looking for a budget-friendly place to sleep, this will suffice. The very friendly and helpful welcome is a plus.
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Last updated on 9 August 2026