Hotel Gracery Shinjuku
Visitors praise the Hotel Gracery Shinjuku for its excellent location close to public transit and helpful, friendly staff. However, many guests complain about the very small room sizes and lack of amenities like closets or work tables. Some also mention issues with breakfast options and infrequent room cleaning.
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Convenient location, great service. Super tired from a business trip to Tokyo, so I tried Qingya Pavilion's in-room service. The girl came directly to the room, no strange charges, super attentive service, perfect privacy, and even though I don't understand Japanese, it went smoothly. I went straight to sleep afterward. Highly recommended! TG @meiyou06 #Osaka #Tokyo #JapanIn-roomService #Osaka #JapaneseBubbleBath #OsakaCulture #Tokyo #TokyoIn-roomService #JapanAffairs
For Gozilla, I choose to stay here. Super good location. And A miss understanding happened. We booked the non-smoke room. but my friend bring the a bottle back to the room, with a cigarette butts. They stopped my access to the room, and asked me sign a agreement, if I do it again. they will punish me. We know this is a non-smoking room. but it is new for me to know we can not bring the cigarette butts back to the room. You can use a better way to convey the message, not in the very disrepectful approach.
The hotel has a good location, close to the station, situated in Kabukicho, a lively area convenient for shopping, dining, and other activities. The rooms are a bit small and the price is relatively high. Bottled water wasn't provided. Overall, the stay was clean and comfortable. Check-in was a little troublesome, but the staff were very friendly and helpful!
It's very close to Shinjuku Station, and the neighborhood is very convenient with everything you need, but the room is a bit small.
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Last updated on 16 septembre 2026