Nuits Blanches
Les visiteurs font souvent l'éloge du personnel sympathique et serviable, de la propreté et de suites spécifiques comme le "Secret Garden". Cependant, une plainte importante concerne le mauvais insonorisation, les clients signalant être dérangés par le bruit des chambres adjacentes. Certains ont également noté des problèmes avec les équipements, tels que le manque de réfrigérateurs ou de kits d'hygiène dans certaines suites, et des températures de jacuzzi incohérentes.
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Vérifié par GoogleBasé sur 25 avis Google.
Excellent experience with top-notch service, I highly recommend it. See you soon!
The hotel is great, the room was lovely, and the staff were welcoming, but the soundproofing is nonexistent. We booked a room from 6 PM to 10 AM hoping for a quiet night, but we were woken up at 3 AM by noise from the next room. We could hear even the slightest conversation, and we left at 4 AM because of it. It's a shame because everything was perfect up until then.
I go there very often, my partner and I love it! The prices are reasonable and the staff are really pleasant! It's very clean. The only suggestion I have is that they should just provide cloths and towels. I know there's staff to clean, but when you spill something, I prefer to clean up my messes myself. Now, I suppose if I had dared to call, they would have brought some, but sometimes you don't dare bother them for things like that. But thank you, because we really do have a pleasant time.
My partner and I booked the Safari Lodge suite. Upon arrival, we found there was no refrigerator in the suite, nor any bottled water or glasses. Inside, there's a jacuzzi but no window. It's very humid all night and there's a lack of ventilation. There's no welcome hygiene kit, and breakfast isn't included. €275 for the night, that's it.
Honestly, my boyfriend and I booked a 3-hour spa, and everything was perfect. We just booked the Venice suite, and unfortunately, the outdoor jacuzzi was heated to 42°C when it was only 30°C outside. The indoor jacuzzi wasn't filling up, but apart from these minor issues, we had a very pleasant 3 hours. 😉
A top-notch experience The Secret Garden Suite is simply magnificent. I highly recommend it.
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Last updated on 13 août 2026