Cotton House Hotel

The hotel is beautiful, but the front desk staff is completely unwelcoming. All the extra services for a Golden Elite member were ignored, and the only extra request I made, given that all the services couldn't be fulfilled, was met with a cold no. Definitely the worst experience at a Bonvoy hotel in 15 years. And I've stayed at a few around the world.

Just checked into Barcelona's Cotton House a couple of hours ago. The staff is very inviting and friendly, also gage security advice.

We stay here every time we visit Barcelona. It is a fabulous boutique hotel. Part of Marriott, luxury collection. Great breakfast and bar area. Centrally located, but off theain tourist area.

We had lunch there, but didn't book accommodation. The atmosphere on the terrace was perfect...

Service is polite but slow. Interior patio/terrasse is lovely and the very reason to go there for a drink out of the buzzing of the city.

We went for dinner today and the service was 10/10. Matheo was very kind and attentive to us the whole time; he even made us bread with tomato outside of kitchen hours. The food was superb. A truly wonderful experience, made even better by the excellent service!

The breakfast restaurant was stylish and the location was convenient.

Where to begin. From the moment they grabbed our luggage from the transfer our every need was tended to. The front desk staff was helpful. The bell/porter staff made us coffee, they are the best. Breakfast will be included if you have Platinum or higher status and it’s probably the best hotel breakfast I have ever had. The service was great in the restaurant as well. I was underwhelmed at dinner elsewhere one night and went for something else at dinner and found the dinner offerings to be just as good. The drinks at the bar are well made and the bar tenders are delivering craft cocktails. The rooms are adequate. The beds are very comfortable. The balcony is nice even though the view in the back is average aside the restaurant below, best part of view. The bathroom was nice although and exhaust fan would help greatly. Maid service and turn down service were tops. Concierge was amazing and friendly, they greet you whenever they see you as well. The library on the restaurant floor is really the lobby of this hotel and it is amazing. I can’t recommend this hotel enough. We will return here if back in Barcelona.

Great hotel, excellent location in downtown area. We got an upgraded room which was really nice and the AC worked well in a Barcelona heat wave. Staff was friendly and helpful. One downside: the shower is REALLY slippery. I mean like ice skating rink slippery. I wasn't expecting it and fell, broke 2 toes (I think, no xray lol) which put a bit of a damper on the next 3 days walking but I powered through. Ask for a shower mat. Otherwise one of the nicest hotels I've stayed at, when I come back to Barcelona I'll stay there again.

I took my birthday photos there, it's sooooo pretty