Hôtel Penzance

"Impoverished landed gentry" style, with very friendly and courteous staff. A room change at the very beginning of our 5-day stay was handled smoothly and efficiently. The room itself was okay, the bathroom clean, the window stuck and offered a view of the small town and the sea. The dining room had a sticky floor and the windows offered only a very hazy view of the garden. The breakfast buffet was good and plentiful, the tables sticky (despite regular cleaning with a "purple liquid"). Hotel parking is available directly in front of the building in the middle of a residential area. A good base for excursions to the west.

Very nice hotel, comfortable rooms and extremely nice, kind and accommodating staff.

Average at best is what i would say. Maybe I got a bad room. But it was very hot. The room ceiling was very low and there was no shower. More of a hand shower situation in a bathtub with no glass so it wet the entire bathroom. The staff were fine . But for the price I paid 130 for that terrible room its really not worth a return. The food was also very average. I think the microwave was working overtime.

Lovely hotel lovely rooms recommended

Beautiful hotel with a stunning location overlooking the harbour

Friendly staff, very hospitable people, and amazing breakfast (especially the pastries)

Ordered a round, so extremely overpriced, they misunderstood, poured one of our drinks away and then charged us for it twice!!!

We had a most ghastly experience on a holiday. Firstly the shower was not working and there was no maintenance on site. So we had to be moved and were given separate rooms. Receptionist had no idea of rooms and assigned us an occupied room. It took us over an hour to be sorted into rooms. Next morning a housekeeping staff entered the room of one of our team without permission, and also the bathroom while it was in use. It was shocking that basic hotel manners, privacy and safety are disregarded. It's a small town hotel but privacy and safety are prime. The manager acknowledged the lapse and apologised but it completely tainted our experience and trust. It's an ok hotel otherwise.

Great service, really good staff. Food offer & standard really high. Dinner & breakfast spot on.

Very comfy room with decent amenities. Friendly staff and a great location to potter into town.

We stayed in this hotel as we were travelling to Penzance for work reasons. It was very well priced and came with a choice of dinner or breakfast. We chose breakfast and we are glad we did! It was amazing, small but still a perfect amount of food. There was also cold options available and tea, coffee, juice and toast. The room was spacious, bed super comfy , very clean and had a big tv, the only negative I can say is, I thought the tvs were smart and the one in my room was not, although my colleagues had another room and their tv was a smart tv. Room had tea and coffee making facilities along with some snacks and water. All in all a very lovely place to stay! Lovely views of the ocean and the swimming pool looks like it would be amazing in the summer ! October 2025 ⭐️⭐️⭐️⭐️⭐️

Lovely hotel, stayed on a work trip. Very friendly and helpful staff. Love being able to sit and read a book in front of the lovely view. The room had a sea view and was massive with its own sofa and very comfy, cleaned every day. Cannot rate highly enough.