TATA Hotel Boutique

The staff is friendly, the rooms are spotless, and the service is excellent!

It's not a 3-star hotel or a boutique hotel, as some might claim. It's very informal and not very organized, to put it mildly. Some people might not mind, but others, like me, might.

I wanted to highlight the excellent service and stay provided by all the hotel staff. I highly recommend it and would definitely return. The location is ideal, and the service is excellent.

The room was very nice and the internet was good. A nice touch is that if you check out early, they give you a small lunch. They are very friendly, and if there are any issues, they fix them immediately. The only problem is that the wooden door sometimes swells and doesn't close properly, but if you mention it to the staff, they fix it the same day. There is some noise from the bar next door, but it's not all night. If you're looking for a hotel just to sleep and rest, this is a very good option. The blankets they provide are very warm, and the sheets feel really nice.

Bit gutted about my experience as I had a certain expectation after reading the reviews on here / booking.com. Rooms were fine, clean, bathroom the same. Location was the best part about this place. Staff were smiley but spoke 0 English so they struggled to communicate with me. Which I don’t mind as I don’t speak Spanish but they didn’t attempt to try and use translate apps with me etc. it didn’t help with checking in, directions, if I needed anything… They didn’t tell me when breakfast was so I came down at 9:34 and was dismissed because it finished at 9:30… (never seen a hotel finish breakfast so early before) and not sure why they couldn’t have made an exception since I was only 4 minutes late I went out during the day and had to ring the bell to get let back in, no one answered it. Someone from the shop next door ended up coming out after 10/15 minutes as I kept ringing the bell and let me in through their side door into the hotel. I also asked for a breakfast box for my second breakfast as I seen that they were available from reviews…. Got a friend to ask in Spanish and was told it wasn’t possible, so 2 morning I didn’t get breakfast which was a shame cause I paid extra for this place as it included it. they also charged me more at the reception than what booking.com said, I can’t work out soles / USD that quickly, I don’t mind a few pounds here and there because of exchange rates but I was almost £20 more than what booking.com originally said. Probably wouldn’t have minded if I actually got breakfast.

It's a welcoming hotel, and the staff is very friendly and attentive to everything. For two nights, I went out in the early hours of the morning, and they had my lunch ready for me. It's located in a quiet area of ​​the city center; I hardly heard any noise in my room. The rooms are comfortable, the bathroom does the job, and the simple finishes make it look clean—just what you need.

Apart from the bar being quiet, everything is perfect: excellent location, delicious breakfast, and friendly service.

It lives up to its promises, its customer service is really good, I recommend it.

The woman at reception was really kind— she had a constant smile on her face. While I was waiting for the tour shuttle in the lobby, she suddenly came out with a breakfast box for me, even though I hadn’t asked. She also gave me a heads-up that it could get a bit sketchy outside with drunk people and suggested I stay in the lobby until the shuttle arrived. The room was great too — very clean and tidy, and the hot water worked perfectly.

I stayed a few days ago; the breakfast service, cleanliness, attention, and comfort were all excellent. I would recommend it 100%.