The Colonnade Hotel

Norman for the win!! What an amazing, kind man. My Uber was late, and I was nervous about catching my flight. He stood by me (got me a water because it was 100 degrees) and made sure I got my ride. Not to mention, greeted me with a warm smile every morning. Made this Detroit girl feel at home ♥️ give this man a raise!

We stayed at the Colonnade hotel in Boston to celebrate my daughters promotion in her job, they upgraded us and really made the occasion very very special, Lilly on reception was so kind, helpful and so accommodating to all of our needs, she really did go above and beyond to make our stay a memorable one, we can’t thank you enough Lilly for your excellent customer service!! The room the staff the position of the hotel you couldn’t want more absolutely “first class”! Thank you 🙏

Great hotel, great location and friendly staff

A very comfortable stay in an excellent location and at a very good price

Great location, rooms clean, staff so friendly and helpful. Lovely rooftop pool and breakfast was great in the restaurant.

We stayed at The Colonnade for a week with our ferret Koko, and it has become our favorite hotel in Boston. The location is excellent, so much is within walking distance. The room was clean, spacious, and comfortable with beautiful city views. Everyone we interacted with was so friendly, from the doorman, Norman and housekeeping team to the front desk staff. Najoua at the front desk was especially helpful and kind during both check-in and check-out. We also really appreciated how welcoming the hotel was with our ferrets. Before our trip, we had reached out to a few pet-friendly hotels to ask if three ferrets would be allowed, since two of ours needed medication every few hours and we planned to bring them with us. We also let them know our ferrets were very well wee-wee pad trained. The Colonnade was very understanding and said they could all stay with us, which meant a lot. Sadly, two of our ferrets passed away before the trip, but we still really appreciated their kindness and flexibility. The rooftop pool was a nice bonus, especially on hot afternoons. The only downside was that we wished the gym was a little bigger. Overall, we had a great stay and would definitely come back!

I've stayed at many hotels all over the world-Europe, South America and Caribbean to name a few-and it is easily one of the best hotels I have stayed at. Rooms are spacey, great free in room amenities such as , water, tea and coffee everyday. Staff go out of their way to be helpful and super friendly. Although no included breakfast they have a refreshment center that is well packed with sodas, water, coffee, fruit and snacks to help you get by on a light meal. My only recommendation for a flawless stay is to have a microwave available in the refreshment center or nearby.

Entire staff gave excellent service.