Kasa Edison House Charlotte
Visitors praise Kasa Edison House for its excellent Dilworth location, cute and comfortable spaces, and good value. However, a recurring complaint is the inability to control room temperature, leading to discomfort for some guests.
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PLEASE HEED THIS WARNING: Do not EVER book a location through Kasa! This is the worst experience I have ever had with a stay. We literally could not even check in to or enter the property. The useless customer service rep was no help whatsoever for a technical issue ON THEIR SIDE preventing us from checking in. To make matters worse, THEY FLAT OUT REFUSED A REFUND FOR A PROPERTY I COULD NOT EVEN ACCESS. I had to file a credit card dispute to get my money back. Absolutely ridiculous
Air conditioner didn't work the entire first day we were there. In compensation they offered 10% off our next stay - that was also an offer on a QR code in the room. Couldn't control the air conditioner temp at all, you get what they give you. Location was great, space was cute, but management is so bad I would avoid.
Had a great stay at Kasa Edison house. Excellent location in Dilworth. Nice neighborhood. Not loud. Excellent personal touches like coffee place recommendation for example. And cookies. Cute comfortable one bedroom apartment with adequate space for two for sure. Not a luxury situation - an excellent value for the location and amenities and we will be staying there again.
Kasa Edison was originally chosen for my 4 night stay based on price & location to Queens University. This place is a hidden gem in Charlotte. Easy virtual checkin, clean spacious room with Kitchenette, lots of white fluffy towels. Highly recommend if you are visiting Charlotte.
I would highly recommend if you are looking for a clean, comfortable room. It was especially nice for us as we were at the hospital unexpectedly & needed a good sleep & shower close by. The neighborhood is really nice & location was great. Hopefully we will not need to stay again under these circumstances but it is nice knowing it is there if needed again.
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