Hotel Fort Des Moines, Curio Collection by Hilton
Visitors frequently praise the hotel's beautiful historic charm, updated modern touches, and friendly staff, with specific mentions of excellent service at the speakeasy. However, some guests have reported issues with billing discrepancies, such as rooms not being correctly applied to room blocks.
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Beautiful hotel, delicious restaurants. Good location right in downtown, but what a quiet city center, it looks like a ghost town 😅
Beautiful building, but a few more details could elevate it even further. The Hotel Fort Des Moines is a beautiful old building with a lot of character. The rooms are a decent size, the lobby is large and impressive, the on-site cafe is nice, and the staff were genuinely friendly throughout my stay. On my first impression, it has everything going for it. Unfortunately, a few things didn't quite live up to the setting which would make it better. No luggage stands: Surprising for a hotel positioning itself at this level. With limited drawer space, we were left living out of bags open on the floor. Hotel front desk said they could deliver a luggage push cart to our room?? Lobby is hard to work in: The large wood communal table is fine, but the rest of the seating leaves you at neck-level with tables that are too tall (or the seating's too low), and none of the power outlets I tried actually worked. Rooms need attention: Our shower door wouldn't close properly, and when housekeeping replaced our towels, they took the washcloths and hand towels but never brought replacements. Overall, it was a nice stay and the bones of the hotel are great, but a few touches would make it even better.
Sawyer, Kyle, Raleigh did a wonderful job of checking us in.
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