Homewood Suites by Hilton Bentonville-Rogers

Got to throw a fun little birthday staycation with my bestie!! Rooms were good, pool was very nice and free breakfast!

We had a comfortable room overlooking the courtyard. The staff was friendly and helpful. The breakfast was excellent. We could not have been happier.

This is best hotel I've stayed at for the money. They have board games, basketball court, full kitchens, soft beds, EV parking! Clean hotel. Well kept up. It was perfect!

I am a delivery person, I have to come to this hotel multiple times a night. Kathy at the front desk will not let me enter the lobby much less go to the rooms. She will call the room and have them come down to the lobby despite delivery instructions to leave at their door. I tried to go to the elevator and she got aggressive and said I was not allowed to go to the rooms and that I had to wait in the lobby. There also used to be a sign outside on how to call the front desk phone with the landline but that sign is gone. I deal with a lot of people day to day, both at residences and businesses. Kathy stands out as a particularly poor service professional, and I hope she treats the people who stay here better than she treats me.

If I could give it zero stars I would! Kathy at the front desk wouldn’t open the doors to the lobby for me to check in last night 1/3/25. She preferred I wait in my car until she finished with her audit. Review the cameras you can see me waiting outside and walking back and forth to the entrance and my car just to be let in. I called front desk multiple times. She did not care and said she had to finish her audit first. I cancelled my reservation and booked at Tru down the street. Mind you I had my kids with me late at night and just needed to be let in. If we needed to wait in the lobby that’s fine but to keep the front door lobby doors locked. Worse customer service!

We had a wonderful stay here. Great pool, food, and rooms. Extremely clean. Staff members are professional while also down to earth.

My dad and I were in town for the weekend of 11/21/25-11/23/25 for a funeral, and this hotel and its team were the exact perfect counter to a somber trip. The rooms were very clean, the beds comfortable, the pillows weren't even as bad as a lot of Hilton locations. The breakfast buffet provided an excellent amount of surprisingly delicious choices. The team made my dad feel comfortable, and they were all so friendly. I genuinely believe that they would have been just as kind and wonderful even if I was not a Diamond member. If I travel this way again, I will 100% stay in this location!

My son and husband were in Rogers for a wedding. I booked two rooms for them and they gave the hotel rave reviews.

Clean, well appointed rooms in a great location. Easy access to the freeway, Bentonville, and restaurant row.