voco Brisbane City Centre by IHG

Felt pretty basic. No real issues but things like a towel already rolled up and at the shower floor to stop leaking water was weird. Needs money spent on it. Rooms are smaller than I’d expect. Bar is poor too. Service on the front desk was good though. Wouldn’t be a first choice but wouldn’t hate a revisit.

Stayed at this hotel with 2 of my friends. The staff were sooo lovely. There was a man that waited on us for dinner, didn't catch his name but he took so much time telling us about different drinks and shared his experience barhopping in prauge, food was also amazing, (such a shame we waited until our last night to eat at the resturant, I did not expect such well presented and amazing food) Can't beat the atmosphere here, so friendly and welcoming, we had a great stay. Rooms were also spotless. Thanks for being so good to us! Plan to return many times in the future.

I was very satisfied with the excellent location and reasonable room rate. It is within easy walking distance of South Bank, and shopping malls are also very accessible. The hotel view was particularly good.

Nice big, clean rooms, a lot of room in the reception area as well and the hotel joins onto Hotel Indigo. Good options for buffet breakfast and walking distance to the city centre.

stunning river view and excellent customer service.

Staff was very friendly, room was clean and good.

What a gem of a place this hotel turned out to be, and as it turns out, a bit of a godsend as well! My flight to New Zealand was cancelled at 2:30 in the morning, leaving not many accommodation options available. My airline put me up here for the night and honestly, I wasn’t too sure what to expect. But I need not have been concerned, as the staff were very friendly and accommodating even at 3:30 in the morning. I’ve stayed a lot of hotels, and something I often notice is that the staff are often overworked, or just not that invested in Customer Service. That’s not the case here however, as the staff were very friendly and accommodating, and went out of their way to make me feel welcome. And not just me they seem to be a happy bunch, and from what I can tell everybody was treated well, and made to feel like they have arrived at the right place, and that they belong! It should be a staple of hospitality I know, but it’s surprising. How many places get it wrong? The room was nicely appointed and thoughtfully decorated, and the bed very comfortable, and I would definitely say in terms of luxury fittings, they seem to be a cut above your standard four star Restaurant. Buffet breakfast was fantastic, with everything fresh and delicious, even the coffee was good which is no main feet for a beta cup coffee machine! Pro tip for the coffee machine: if you’re bit of a coffee fanatic like me run two shots of espresso back to back, then top 3/4 with hot milk, and you’ll get a delicious coffee of the requisite strength that tastes like something you want to drink! Even the pastries were fresh and tasty, which isn’t always easy first thing in the morning! I only had a quick lance at the function facilities, but they were not appointed. Looks like a good place for conferencing and for group bookings. Compliments again to the staff for getting it right, we were a tired and grumpy bunch on arrival, and even though I only had a few hours sleep before I had to prepare for my next flight, I still felt quite revitalised by the time I departed. Highly recommended!

The place is amazing; they care about the environment without neglecting their guests, the facilities are clean, and the food is delicious. Close to everything and with a homey atmosphere.

Great location, staff lovely, rooms clean and modern, great toiletries. Reasonable cost for the area! And bonus views if have a river view. If you’re an IHG member you can often check in early/check out late.

This is the best city hotel I have ever stayed! The staff is genuinely lovely and helpful, the breakfast was amazing, the rooms are thoughtfully designed and very clean! Environmental considerations are in place! No single use plastic items! Thanks! I will be back!