Hotel Grand Chancellor Melbourne
Visitors frequently praise the Hotel Grand Chancellor Melbourne's excellent location, convenient for accessing the city and public transport, and commend the friendly and helpful staff. However, common complaints include issues with the hotel's age and condition, with some finding rooms small or noisy, and others experiencing poor quality or expensive room service.
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⭐⭐⭐⭐⭐ 5/5 Stars We had another amazing stay at the Grand Chancellor. From the moment we arrived, reception was warm and welcoming, and all the staff were incredibly friendly and helpful throughout our stay. The buffet breakfast had a great variety of choices, with something for everyone, and was a fantastic way to start the day. This is one of our favourite places to stay, and we always enjoy coming back. Comfortable accommodation, excellent service, and a wonderful experience every time. Highly recommended! 😊
My colleague and I were sent from Jakarta to stay at this hotel as part of a lesson in how not to run a hotel. This hotel apparently has quite a bad reputation, and unfortunately it lived up to it. From the service, to the rooms, to the food, everything felt like it had been done halfway and without much care or attention to detail. It's rare to see a place where almost every aspect of the guest experience falls short, but this hotel somehow managed it. See photo.
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Last updated on 16 September 2026