The Hotel Windsor
Many visitors praise the Hotel Windsor for its charming character and excellent value, particularly for its weekday lunch specials and delightful afternoon tea experiences. However, a significant number of guests report negative interactions with staff, especially security and bouncers, describing them as rude, unprofessional, and even aggressive. Some also mention issues with room quality and reception service.
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via Stay22About this place The Hotel Windsor
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Very poor on customer service, staffs not helpful and simply say no to customers’ request with disrespectfulness and unexplainable reasons. This is completely not 5star standard and will never stay again.
Such a lovely Establishment. Great location. Shame the clerks at reception where engrossed in there own conversation they couldn't even acknowledge me. Fortunately the gentleman at the concierge desk was able to assit.
I stayed for several nights, but the room wasn't cleaned, the room key didn't work, and the shower pressure was terrible. The building is old and it's not worth staying at. I don't recommend it.
The staff are so friendly and helpful. Room was very nice and the breakfast prices were great
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Last updated on 19 September 2026