Bolton Hotel
Visitors frequently praise the Bolton Hotel for its friendly and helpful staff, spacious and clean rooms, and convenient location. However, some guests have noted that certain amenities, like the gym or in-room entertainment apps, are in need of an update or were not functioning correctly. There are also mentions of minor maintenance issues in rooms and a closed spa/pool.
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Amazing ! Couldn't recommend higher. The service from the moment we walked in the door was incredible. Room was lovely, clean and spacious. Room service was so efficient and delicious food. Ordering from the iPad was such a smooth process. The dinner at artisan was also incredible Will definitely be back next time we are in Wellington! Not sure of the ladies name who was duty manager sorry but she was amazing. So kind and accommodating Thank you 😊
very, very niceroom and hospitality. close to gov't buildings, highly recommend when travelling to NZ for official business.
My wife and I enjoyed a Saturday night stay with a special weekend deal. We were looked after very well by all the staff we interacted with. Nothing was too much trouble for them to make our stay enjoyable. The parking building opposite had plenty of room for our car and the rates were good for the weekend. It was an easy walk to downtown Wellington. If the day had been wet we would have used the number 4 bus which leaves from a bus stop just a minute away. If we had had more time we would have walked the Botanic Garden which has an entry opposite.
Overly priced for an underwhelming stay. I specifically chose to stay at this hotel for its reputation of being the quietest hotel in Wellington, deciding it was worth splashing $250 for a premium studio facing the side road, as I had the most important job interview of my life the following day. While the service and cleanliness were top notch, my stay fell regrettably short of expectations. Though I had requested a room away from elevators and on a high floor when booking (never mind the missing "garden view", I was offered a room on the 2nd floor opposite the elevators. This happened despite being asked upon checking in if it was my first time staying, and letting the receptionist know of my above reason for booking here. Consequently, I constantly heard doors slamming during the day by both guests (and staff alike using the stairwell) - this lasted till 11pm and started from 6-7am. To my surprise and dismay, the walls were very thin and poorly insulated against noise from adjacent rooms. Additionally there was a deep, constant buzzing noise from the air con which was hard to ignore. And to top it off, I was woken up to a rubbish truck in the early hours of the morning. Perhaps all this could've been avoided if I'd been given a room I actually thought I booked, or maybe I was just unlucky. Either way, light sleepers like myself who brought ear plugs would still struggle to get decent, undisturbed rest if placed on the 2nd floor. If the hotel would invest in sound insulation for an old building that'd be great (perhaps starting with changing the slamming doors), otherwise sensitive sleepers would be best going elsewhere.
Easy and comfortable for me
Good hotel right in a central location. Will rebook when I visit Wellington
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Last updated on 3 August 2026