Best Western Hotel Expo Hotels in Brussels – GayOut Guide
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Best Western Hotel Expo

Google (557) 3.3
Tripadvisor (192) 3.4
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What reviewers say

Some visitors praise the hotel's friendly and helpful staff, and find the rooms clean and comfortable, with good temperature control and comfortable beds. However, many guests report significant issues with cleanliness, including stained toilets and hairs on beds, and dissatisfaction with room quality and availability, with some bookings being cancelled or rooms not matching descriptions.

67
/ 100
GayOut Score
G3.3 🦉3.4
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Address
600 Houba de Strooperlaan, Brussel
📞
Phone
+32 2 476 15 14
🌐
Website
www.bestwesternhotelexpo.be

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About this place Best Western Hotel Expo

Best Western Hotel Expo is a no-frills option in the Heysel area of north Brussels, directly across from King Baudouin Stadium. It's about 1 km from Mini-Europe and the Atomium. The hotel is listed as gay-friendly. The rooms are straightforward: en-suite bathrooms, free Wi-Fi, flat-screen TVs, desks, and coffee makers. You'll get a hot buffet breakfast and covered parking. There's also a lounge bar and business centre. It's a practical choice for trade fairs at Brussels Expo or stadium events. Drivers will appreciate the parking. The city centre and the Saint-Jacques gay bar area are a metro ride away. The 3.3 Google rating is a hint to keep your expectations in check. Don't expect fancy décor - the food's likely better at the buffet breakfast than the lounge bar suggests. €8 cocktails aren't on the menu, but you will find a simple, comfortable place to rest. The hotel's address is easy to find, and the Atomium is within walking distance, if you're up for it.

Features

Gay-friendly (straight venue) LGBTQ+ Food served Walk ins welcome Card payments accepted WiFi Day venue Evening venue Year-round Free breakfast

Insider Tips

Community Reviews

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Google Reviews

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3.3
★★★★★
557 reviews

Based on 557 Google reviews.

Ena Pacenti
Ena Pacenti Jun 2026
★★★★★

We arrived at the hotel to check in, where we were told that they did not have our reservation. After showing us the booking confirmation from Booking, we were informed that there were no rooms available. The biggest disappointment was the receptionist's approach, who showed no desire or willingness to help or offer any solution to the situation. Instead, she repeatedly insisted that we cancel the reservation ourselves, even though she was aware that this would mean we would have to pay the cancellation fees through Booking. We were additionally surprised that, despite the fact that our accommodation was not provided and that we were not staying at the hotel, they tried to charge my card for the next two days. A very unpleasant experience and extremely unprofessional attitude towards guests.

Dejan Uršanić
Dejan Uršanić Jun 2026
★★★★★

Horrible. Booked through booking, arrived at the hotel and they told us that they still had no rooms available and that we should cancel the reservation. Quite rude and arrogant receptionist. I do not recommend at all!!!!

Duc khanh Pham
Duc khanh Pham Jun 2026
★★★★★
Chemical Fly
Chemical Fly May 2026
★★★★★

SO RUDE! Worst customer service EVER. They are so impolite for no reason... I was shocked about the terrible manners of the receptionist. Avoid this accomodation at all costs!

Corné Stam
Corné Stam May 2026
★★★★★

The location is perfect if you need to be at the Expo! The rooms are really very small, but perfectly fine for basic sleeping and showering needs. It is noisy, though; I could easily hear my colleague in the room next to me during his phone conversation. The bathrooms could use an update. One worrying point, though: They make a copy of your passport and make a fuss about it if you object... When checking out, I did manage to get them to cross out our BSN number. They don't need that copy at all. That alone is the only reason I will never come back here.

Manon Monedero
Manon Monedero May 2026
★★★★★
Joe Beard
Joe Beard May 2026
★★★★★

The bathroom was a bit cramped. Otherwise, the room quality was okay for €101 a night over the Ascension Day holiday. Unfortunately, there was no refrigerator in the room. However, they kindly put ice packs for my groceries in the kitchen after I checked out. Breakfast at €22 per person was a bit steep. However, there was a wide selection: fresh rolls, scrambled eggs, bacon, cooked ham, cheese, honey, jam, and the option to cook a soft-boiled egg to your liking. After failing at it twice, I skipped it on the third day… 🤣

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Last updated on 5 November 2026

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