Hotel Casanova
Visitors frequently praise the hotel's convenient location, making it easy to get around the city on foot or by public transport, and commend the friendly and helpful staff. However, several guests complain about cleanliness issues in rooms and bathrooms, and some experienced problems with hot water and broken amenities like hairdryers.
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Verified by GoogleBased on 374 Google reviews.
It's clean
I would like to point out that during the shower I received small electric shocks when touching the mixer and the tap.
Very basic, the air conditioning doesn't work very well. And the shower has electricity. Otherwise, everything's fine.
Good points: AC working well, bathroom very clean. Helpful receptionist. You have a basin in your room (we took room + a shared bathroom option). Central location. Bad points: as expected (from booking thru Booking) they asked for an additional fee when we arrived ("tax") even though on Booking it said the price included tax. It was only 7 euro though. the sink in the bathroom gets filled up really quick which is gross especially if you want to wash your hair for example 🥴 You can hear the people in rooms next to you. No kettle in the room and there wasn't one in the dining area when I looked. Would i come here again if visiting naples? Probably yes - the price is very competitive & considering the pluses it was a good catch ❤️
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Last updated on 11 August 2026