Hotel Diamond Hotels in Naples – GayOut Guide
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🚶 15 min walk to Cactus · 1 / 1 km
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Hotel Diamond

Google (331) 3.6
Tripadvisor (178) 3.1
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What reviewers say

Visitors frequently praise the Hotel Diamond's friendly and helpful staff, as well as its excellent location near train stations and the city center. However, some guests experienced issues with noise, room temperature, and bathroom odors, with one reviewer describing a particularly negative check-in and checkout experience.

67
/ 100
GayOut Score
G3.6 🦉3.1
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Address
Piazza Guglielmo Pepe, 11, 80142 Napoli NA, Italy
📞
Phone
081 554 0580
🌐
Website
www.hoteldiamondnapoli.com

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About this place Hotel Diamond

Hotel Diamond is a budget hotel on Piazza Guglielmo Pepe in Naples, on the eastern side of the historic centre towards the port and Napoli Centrale station. Breakfast and Wi-Fi are free, and there is a buffet restaurant and a bar. It is a mainstream hotel listed as gay-friendly, not an LGBTQ+ venue. Reviews are mixed (3.6 from about 330 on Google). The area is practical for trains and ferries but busy and rough around the edges at night, so take the usual care with valuables. The centro storico and the Spaccanapoli streets are reachable on foot.

Features

Gay-friendly (straight venue) Air conditioning Card payments accepted Reservation required WiFi Year-round Free breakfast

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
3.6
★★★★☆
331 reviews

Based on 331 Google reviews.

Nestor Moizzi
Nestor Moizzi May 2026
★★★★★

Really friendly staff, excellent location near Porta Nolana station and not far from the central station

ERKAN GÜL
ERKAN GÜL May 2026
★☆☆☆☆

Worst hotel experience. Very rude check-in. Clean room but zero soundproofing. AC was stuck on and staff couldn't find the remote; I had to shut down the floor's circuit breaker myself at night to sleep. Forced 10:30 AM checkout and asked for extra money for 11:00 AM. Totally unacceptable

Raquel Bm
Raquel Bm May 2026
★★★★★

They treated us wonderfully!!!

Monia “Mija”
Monia “Mija” Apr 2026
★★★★★

Good location, OK breakfast, good price/quality ratio

Katarzyna Gabor
Katarzyna Gabor Apr 2026
★★★★☆
Carmen Ramirez Anton
Carmen Ramirez Anton Apr 2026
★★★★☆

The staff were very friendly and willing to help with anything needed, especially María Ángela, Junier, and Angelo. The breakfast coffee was delicious. The rooms were very clean. The location is quiet and close to the city center and the train station.

L Jacquet
L Jacquet Apr 2026
★★☆☆☆

More than just average. Cold rooms, a sewer smell in the bathroom, and a terrible shower. Breakfast was okay, nothing special. The neighborhood isn't great.

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Last updated on 28 October 2026

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