Leonardo Hotel Belfast
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Great bar and atmosphere, Rachel was so courteous and professional in dealing with my order. Thank you.
Reception on check in amazing but after that poor hotel with staff who didn't care and restaurant food awful. for us we would not use again for business or leisure
Stay was just ok. Location was good ofcourse. But calling at reception from our room for some enquiry, the whole day it was not picked up, and they said that they are busy because of too many guests checking in. So only one person handling the guests and the calls?? We stayed for 3 days, and the everyday cleaning was not thorough. They didn't change the dirty cups and spoons. They should improve the service.
The hotel's location is great for exploring the city, but the rooms are very dated. Cleanliness leaves much to be desired; we found sweets (probably Maltesers) left by the previous guest on the carpet, which were still there when we checked out.
A very convenient location. Very friendly and professional staff
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Last updated on 15 October 2026