Grand Central Hotel Belfast

The afternoon tea at this hotel was an absolute delight from start to finish. With stunning views over the city, the setting alone made for a memorable experience, while the service was attentive and genuinely warm throughout. The food was beautifully presented, with a lovely selection of sandwiches, scones, and pastries. A wonderful treat and highly recommended for anyone looking for a special afternoon out.

Great location, friendly staff and highly recommend!

Overall very very good, but quite poor breakfast for a 5 star

Called in for a bite to eat staff couldnt be more helpful.

Lovely breakfast!! The service from Elaine was absolutely fantastic her attention to detail was Amazing and also a lovely pleasant lady 🥰⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️, definitely will be back ! It’s a long time since I felt like it was a pleasure to eat out!

We had a wonderful stay at Grand Central Belfast. From the moment we arrived, the reception staff were so warm, friendly and welcoming. A special mention has to go to Noel, the chef. Quite simply the friendliest chef we’ve ever met! He was an absolute delight and really added something special to breakfast. Emma, our waitress, was also so friendly and attentive, and it was lovely to meet Jake, the GM, who was incredibly charming and personable. Our room was lovely, the beds were extremely comfortable and the breakfast was absolutely delicious. What really stood out, though, was the staff. Everyone we encountered made us feel genuinely welcome and created such a lovely atmosphere. A beautiful hotel made even better by a fantastic team. We will definitely be back!

We had afternoon tea here on the 22nd August, views are fantastic, staff are professional and friendly, food was a little bit light on Quantity as we have had better in other places. Also even asking for a pot of hot water seamed to take a while. Toilets are very clean but as someone who is disabled using a rolator the doors into the corridor where the toilets are, are very heavy, I had to ask my husband to come with me to open the doors for me to get through, this would be very difficult for someone alone in a wheelchair, a valid automatic button would be a great option.

We stayed at the Grand Central Hotel on Saturday night in one of their suites, and the entire experience was exceptional from start to finish. The front desk team set the tone immediately—they were incredibly professional, warm, and welcoming during check-in. A huge mention also goes to the concierge service, which was simply brilliant and went above and beyond for us. The suite itself was stunning, spotlessly clean, and featured breathtaking views over the city skyline. To top it all off, breakfast the next morning was delicious, served by some of the friendliest staff you could ask for. Flawless service and high standards all around. We’ll definitely be back!

We spent 2 nights at this hotel. Service in their first floor restaurant was terrible. We waited at least 20 minutes before we were asked for drink orders, water glasses came, one glass had a severely chipped glass rim. 10 minutes later when our wine was delivered the waiter took the chipped glass never to return. We had to ask a waitress if we could order food. Service went downhill from there. Now for the room Service, room, each night did not get cleaned until after 5:00 PM. I do not usually write reviews. We had traveled for 3 weeks all over Ireland and Scotland. All service, food, and drink was terrific. With the exception of The Grand Central Hotel in Belfast. This is not a 5 star establishment. We were disappointed.