Hôtel Astra
Visitors frequently praise the hotel's attentive and hospitable staff, central location, and comfortable rooms. However, some guests report that the reality of the hotel does not match the pictures or descriptions, with specific complaints about poor breakfast quality and maintenance issues in the rooms.
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Vérifié par GoogleBasé sur 233 avis Google.
The only hotel I can recommend in Bosnia. The attention you receive makes you feel at home.
The rooms, breakfast, and service were excellent. Thank you for everything...
The hotel is a nightmare😄🤣 It's so bad it's almost funny, but I'm giving the admin a star. He was funny. Nothing to write home about. Look at the photos and you'll understand. 😄 The headband in the toilet was especially funny.🤣
I was pleased with the overall service quality at this hotel, which is centrally located and easily accessible. The staff were attentive, friendly, and helpful. Room cleaning was done regularly, the beds were comfortable, and basic needs were fully met. Breakfast was adequate and delicious. My first impression was quite positive, and it seemed like a suitable choice for a short stay. However, the hotel is located on a street with many bars and a vibrant nightlife. From the evening onwards, loud music, conversations, and crowd noise continue until late at night. Even with the windows closed, the sound reaches the room significantly. Therefore, resting and sleeping becomes almost impossible. This is especially disappointing if you're expecting a quiet environment after a tiring day. While I had a positive experience in terms of service and cleanliness, I can say that the location wasn't ideal for me because I couldn't fully enjoy my stay. I recommend that guests seeking peace and quiet consider this before booking.
Nothing matched the pictures that were posted, nor did it fulfill what was said during the reservation
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