Fairmont Austin
Visitors frequently praise the exceptional and attentive service from staff like Josh at Fulton, Valerie, Cindy, Katie, Sammy, and Pablo, who make guests feel welcome and well taken care of. Some guests found parking to be expensive at $55 per night and noted that pool food hours could be extended with more staff dedicated to clearing empty drinks.
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About this place Fairmont Austin
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Had to come here to visit FedEx location, Anthony helped point me in the right direction and kept my car parked for me while I went inside.
Sarah T was truly amazing. The best massage I’ve EVER had. Thank you, Sarah! This was the best experience to end my stay. I will be back! 💕
A stay becomes an amazing stay thanks to the people ! Always a smile, warmth -and eagerness to help! Special callout to Sadie at the front desk and Dine at the Gold lounge. Wow, keepers!
Incredible check in and service and experience with Kemal - highly recommend the stay here whenever visiting Austin!
Roman and Jonathan were great! They were very attentive, professional and quick! Will be back
Reviewing spa and valet! Spa is lovely and my massage with Katie was great! The whole staff is wonderful, the space clean, and all around great! Jonathan and Roman were great on the valet team - friendly and quick!
Yesterday my sister held a birthday party for her late son at the cabanas and pool. Hannah and the rest of the team went out of their way for her and really made her time special. The facilities were beautiful and the staff was excellent. I would highly recommend and we are definitely going back!
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Last updated on 15 November 2026