Hotel Indigo El Paso Downtown by IHG

Google (2449) 4.2

Tripadvisor (761) 4.4

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What reviewers say

Visitors frequently praise the hotel's excellent downtown location, friendly and helpful staff, particularly William at the front desk, and its clean, modern aesthetic. However, a common complaint is disruptive noise from the pool area and bar, with music often playing late into the night, and some guests experienced issues with room maintenance and staffing shortages.

/ 100

GayOut Score

G4.2 🦉4.4

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Address

325 N Kansas St, El Paso, TX 79901, USA

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Phone

(915) 532-5200

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Website

www.ihg.com

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About this place Hotel Indigo El Paso Downtown by IHG

Hotel Indigo El Paso Downtown is a mainstream IHG boutique hotel on N Kansas St in a renovated 1960s building. We list it as gay-friendly, not as a gay venue. It has a rooftop pool, an on-site bar and restaurant, and redesigned rooms and suites. Google reviewers rate it 4.2 across more than 2,400 reviews. Downtown's museums, San Jacinto Plaza and the streetcar line are all close by, and the border crossings into Ciudad Juárez are a short drive south. El Paso has a small gay bar scene, mostly downtown. IHG loyalty points apply.

Features

Gay-friendly (straight venue) Food served Walk-ins welcome Bar (alcohol) Card payments accepted Walk-ins welcome Reservation required Wheelchair accessible Accessible bathrooms WiFi Day venue Evening venue Late night (after midnight) Year-round Pool Pet-friendly Gay-friendly (straight venue) Air conditioning

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Google Reviews

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4.2

★★★★☆

2,449 reviews

Based on 2,449 Google reviews.

Heart Jun 2026

★☆☆☆☆

Room was very dirty.

Not Disclosed Jun 2026

★★★★☆

Convenient location and I appreciated that they had valet parking exclusively to assure that my car was secure and that nobody else could park too close to other vehicles. It was great to be walking distance to meetings. I liked that the building and decor was eclectic it has character! Vintage but also funky. The lounge on the 5th floor was nice, patio adjacent was comfortable I ordered dinner and ate outside enjoying the sunset. The hotel staff were professional and friendly. The gym was well equipped. Rooms were just right for rest and work. If you are a light sleeper you can hear road noise and walls between rooms seemed thin so bring ear plugs I do think this hotel is more appropriate for adults only working professionals maybe in town for business not small children/families. Kids would ruin the vibe.