Sheraton Kansas City Hotel at Crown Center
Guests frequently praise the hotel's excellent location and the convenient "Link" walkway system connecting to nearby attractions and other hotels. However, multiple visitors report significant issues with cleanliness, maintenance problems with the pool, and poor service, including long wait times and unhelpful staff.
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via Stay22About this place Sheraton Kansas City Hotel at Crown Center
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Jammie Day at the Sheraton Crown Center is the absolute best and made my stay exceptional. Thank you, Jammie!
Nasty Nasty beds. We checked our sheets by holding a flash light through it and what we saw was traumatizing. We called 4x for new sheets and they never brought it. SO DISGUSTING.
The people at the front desk was the only negative. They were flip and unaccomadating.
Amazing view. The perfect stay for our girls weekend. Super close (within walking distance) to food and shops. Wish we could stay longer.
Lovely view of the city skyline from this one!
DO NOT BOOK AT THIS HOTEL!!! I had a business trip that changed and they would not allow me to alter the reservation in any way nor do they have an option to book a reservation that you could be changed.
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Last updated on 3 August 2026