Hotel Dolce Villa

They didn’t honor the cash down deposit for incidentals , or debit card for my client , who was in town to train for pro basketball. The manager said she’d refund right when Expedia calls, they never answered Expedia , the lady claimed she was a manager as well. Didn’t honor its policy . Highly recommend not going here.

My family and I lived in one of the extended stay apartments for 4 months while looking to buy a house in Rhode Island and for the most part, it was great. The weekly maid service was fantastic, those lady’s were so wonderful to us, especially to our boys. Paul, the maintenance man was top notch. Anytime we had an issue, he was there like a superhero to save the day. Xiony, the hotel manager was always warm kind to us as well. Honestly, the only downside was one rude and unprofessional front office hotel employee. I recall so many moments where he’d treat me like trash, like he just didn’t care at all. The most recent being today over our deposit refund, nearly 2 weeks and it hasn’t come through yet. We have our 4 year old son’s birthday party this Sunday which will then be followed up by the birth of our daughter this Tuesday, so ya, we kinda need that money. My wife called to check up on the status this morning and apparently this employee was “rude and condescending” to her. She was really upset by this so I felt I needed to call the hotel myself. Within the first 30 seconds I understood what she told me, he was, my apologies for the language, a jackass. After asking about the deposit, I heard his condescending sigh which was followed by him telling me he couldn’t help me and to call back tomorrow. I tried to explain why I needed an answer today and asked for a contact number for his boss, he refused then told me to call back tomorrow. I again asked for his bosses contact info and it was at this point he hung up on me, mid-conversation. Here’s the thing, it’s not so much about the deposit as it’s about the total like a care. Of course, getting our deposit back as soon as possible would put us at ease but it’s more than that. It’s about feeling respected which is a word I don’t think this employee knows the meaning of. That being said, if you’re looking for a place to stay for 1 night or 4 months, give them a shot. One bad employee shouldn’t overshadow all the other great one’s!

We booked The Hotel Dolce Villa last minute and it was the best impulse decision. The hotel is perfectly located in the heart of the popular  Federal Hill(Little Italy) area, We were warmly greeted by the host. He was flexible, informative, and quick to accommodate any requests. We stayed in the "1 Bedroom Private Studio W/ Micro Kitchen" The room was immaculate and fully stocked with cooking essentials. The bed made for a good night's sleep. Though we didn't have a view, we could hear the rhythmic sounds of Latin & Italian music. The decor is a lovely tribute to the iconic and legendary beautiful Sophia Loren. Will definitely book The Hotel Dolce Villa again. PRIME LOCATION, BEAUTIFUL/ CLEAN ACCOMMODATIONS,  AMAZING CUSTOMER SERVICE,  & AFFORDABLE RATES!

This hotel was relatively clean and safe but it didn't FEEL relatively clean or safe. The parking lot is sketchy. The staff at the front desk was nice and the neighborhood is cool, though. Also an incredibly loud fire alarm or security alarm went off at 6 am. I tried to call the front desk but the phone had no dial tone. I called the hotel with my cell and no one answered because no one staffs this place overnight. I honestly was excited to leave by the end.

Best Boutique Hotel in Providence! Uniquely located, great rooms and service. Close to everything!!! Love it!

~I had a phenomenal weekend stay at.. Hotel Dolce Villa.. Very spacious clean suites.. With a fun friendly environment. I definitely recommend a stay at.. Hotel Dolce Villa...•

Most amazing hotel to stay at

Decent location. The room we were in didn’t have curtains so we couldn’t sleep in. It was also on the side where the dumpsters are located and the dumpsters were emptied EVERY DAY at around 8am. We also had an ant infestation. The maintenance man sprayed a bunch of chemicals and the smell lingered. We asked for a different room but they were full so we had to sleep in a room that smelt like insect repellent and they wouldn’t comp one of the four nights we stayed.

Very classy, cozy, quiet hotel. Elegant, modern and clean. Loved it! ♥️

Not a 5 star hotel but I guarantee you wont be displeased, the view is beautiful and the rooms are nice. They are somewhat small so these rooms would better one person rather than 5.

Hotel staff was nice, but I was overcharged for a small room. Woke up to the sound of sirens, a dump truck, a dude getting railed in the room above mine, a woman yelling hello in the hallway, and the hotel parking was pricey. I'd say avoid at all cost spend the extra 15 or 20 on somewhere else.

expect a 2 star hotel