Alice Village

Wow! Great location, friendly staff! Holly was amazing, check in was easy, smooth and quick. Highly recommended! Would stay here again

Booked an 1bdr apartment to stay in for week(s) ongoing while finding a house for son and I. Discovered a termite infestation after 6 days. Staff were unhelpful, no sense of urgency to find us another place and said there would be no support to move my items, then after I insisted, was offered a lesser quality and sized room (studio). management finally contacted after I insisted they contacted me, questioning why I didn’t notice the infestation sooner then criticised me for having so many items in the room after stating she’d seen a video of my room which I find to be a breach of privacy given the video staff took was of the kitchen cabinet to show the termites, not to inspect my living arrangements, with her stating the apartment was not kept to her ‘standard’ (single mum working fulltime and hadn’t had a chance to stack or pack away items neatly since moving, cleaning old unit for the last week after having my car stolen making living circumstances hell, all while caring for my son on my own, and planned to pack away on the weekend), making me feel at fault for needing to be moved rooms and like I should be grateful. Again requested help moving items and was told staff would help move items 2 metres from 1 veranda to the other so after having to take the day off work to AGAIN move, I had to move my items my self in 43 degree heat. Little compassion or empathy shown, but hey, given one free night at $130 value which doesn’t cover the loss of wages for the day! You’d think after the circumstances, some help to properly move would be a given, but nope. Horrible customer service.

Shout out to Kelly who went above and beyond helping me out after hours with a key issue. The accommodation itself is lovely and clean. Couldn't say a bad word about the place if I trued. Highly recommend.

we booked at 4 bed 2 bath house for a work trip and we stayed for over 8 weeks all up. the house had everything we needed for a self contained stay. beautifully presented, furnished and decorated. quality fresh bedding and towels etc. EVERYTHING. the grounds are maintained to a high standard. Gym, pool, laundry. super secure and quiet location just south of The Gap. highly recommend.

Room was well cleaned, service friendly & nice atmosphere around the Village. Very secure with security fencing & evening security patrol

Great place to stay very quite great views of the McDonald's Ranges. The rooms are spacious and clean. The beds are comfortable. I have stayed in two different types of accomodation. I love both of them. Fully recommend staying here. You won't be disappointed. Mark and Kelly, that run the Alice Village are so helpful, nice , and a pleasure to deal with they will bend over backwards to help you if needed. Mark, thanks for all your help fixing my TV problems. You are the best 👌. Keep up the good work, Mark and Kelly. I will be back again.

Stayed here for work for a few weeks, Great cabins plenty of room in the 2 room cabin with an ensuite in each room when sharing. Friendly environment with outdoor covered entertainment facilities including a BBQ area and tv area for group gatherings and outdoor pool area and another area with a fire pit. Friendly staff and management, highly recommended.

Great place to stay and relaxing and quiet