Hyatt Hotel Canberra

Nicole S Jun 2026

★★★★★

Huge thanks to Kush for her kindness and professionalism to rectify a mistake! It was very much appreciated.

Joseph M Corbin Jun 2026

★★★★★

Mylie Thomas Jun 2026

★★★★☆

Nicholas Pap Jun 2026

★★★☆☆

There’s much to love about this hotel but on this most recent visit it was absolutely disappointing. It was a special event for my partner and I and we had booked a suite. The park suite. Not until I arrived I discovered it was indeed two standard rooms that Have connecting doors to make what the hotel would call a suite. Indeed the connecting doors – which are two clunky looking doors – were left open on both sides to configure this supposed suite and it was very unsightly from both rooms if you had to look at it. Certainly there was a separate living area and a separate bedroom but This design is not designed to be a suite. The elegance and style and most importantly the Flow were missing from what would be a designated design for a hotel suite. So much of this cobbled suite Just doesn’t Work. For example, two desks? One in what is the bedroom and one in what is supposed to be the living room. I could go on as there were other Issues with some poor Armchairs and some lighting that needs attention but essentially if you want a suite - and I’ve stayed in enough to know - don’t book the park suite. The heating fan was ridiculously loud as well and it needed to be turned off at three in the morning after disturbing our sleep.Very disappointing and it doesn’t feel it all like you’re in a suite. On the more positive side the staff are all exemplary and for the most part, the in-house dining very good Although the breakfast whilst very good was mostly luke Warm. I’m sorry to give this hotel a bad review as I’ve stayed there a number of times but this time it just fell short of its Five star expectation. And as always it is the detail that makes a five star experience.

John Lambert Jun 2026

★★★★★

Just lovely grand hotel charm - the staff were great, rooms magnificent. Food a little pricey but excellent. Very happy we stayed here. Probably not ideal if you don’t have a car, but who comes to Canberra without a car??? :-)

Lorri Walker Jun 2026

★★★★★

Salman Momin Jun 2026

★★★★☆

Overall, we had a pleasant stay. Although the room could have been better, the excellent service and delicious breakfast made the experience enjoyable.

T Jun 2026

★★★★★

Highly recommend their buffet breakfast. Staff are friendly and accommodating. Food and the variety of food was excellent.

Xiao Fang Jun 2026

★★★☆☆

We stayed for two nights and arrived by car. Unfortunately, the hotel appeared to be short-staffed. There was no one at the entrance when we pulled up, after waited for five minutes we went inside, there was also no one at the concierge desk. We eventually had to queue at the front desk, alongside guests checking in, just to request help with our suitcases. Queued again for check-in after sorting out our luggage. In the room, there was only one power adaptor available, and additional adaptors were not available to borrow, which was inconvenient. The corridor leading to our room was extremely cold. The room itself was also freezing. Unfortunately, both phones in the room were not working, and as we were exhausted after driving up from Melbourne, we decided to layer up in fleece and use extra blankets in the room for the night rather than report it immediately. Even the toilet seat was icy cold. We informed the front desk the next day, and to their credit, maintenance came to fix the heating. Although the room remained cooler than expected, it became bearable. The handheld shower head was broken, could only use the overhead shower. The gym and swimming pool felt more like those in a community centre. There isn’t 24-hour room service (perhaps it’s norm in Canberra we have no idea). On the positive side, the staff were generally pleasant, and the property itself is gorgeous. The patio area is beautiful, can imagine it would be especially lovely in the summer. The room was spacious and spotless, and the Le Labo toiletries were a nice touch. Overall, this did not meet the standard I would expect from a Park Hyatt.

Rachelle Jun 2026

★★★★★

Anil Kumar Jun 2026

★★★★★

Benjamin Baker May 2026

★★★★★

I've stayed at the park Hyatt Sydney, Seoul, Kyoto and Hyatt properties in the USA and Europe. This one is one of my favorites. The layout is so unique in that it is a mixture of ranch style with multiple lounges and gardens. The hotel interior reminds me of elegance from the 1920s with hardwood floors and decorative walls and ceilings. Beautiful place to get married. I'm a fan of breakfast buffets and I really liked theirs. Also the hotel has an official dog owned by the manager that is precious