Hotel am Rathaus
Visitors frequently praise the Hotel am Rathaus for its spectacular city center location, cleanliness, and good breakfast. However, some guests found the service inconsistent, citing issues with room cleaning and towel changes, while one reviewer noted the bathrooms could use renovation.
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They tick all the boxes that makes their hotel a good choice for staying there
Spectacular location right in the city center in a pedestrian area. Comfortable room, excellent bathroom, and spotlessly clean.
Unfortunately, the service only gets three stars, mainly due to the room service. The breakfast service deserved five stars. Despite being asked, the towels weren't changed. The floor didn't look any better after the room was cleaned. The good breakfast service is the only reason the overall service gets any stars at all.
A very nice city hotel right in the heart of Freiburg's old town. All the sights are within walking distance. There are also numerous restaurants. We had a wonderful room with a balcony overlooking the courtyard, and it was incredibly quiet. We were absolutely thrilled! Everything is spotlessly clean, and the staff everywhere are incredibly friendly and attentive. The breakfast is also highly recommended—very extensive, and everything is fresh. The staff there are incredibly attentive, making sure nothing is missing and that everything is clean. Tables were cleared and cleaned within two minutes of a guest leaving. 👏👏👏 We arrived by car and had a parking space in the hotel's spacious underground garage. Be sure to contact the hotel before arrival if you need a parking space. They will then give you directions to the garage entrance. Otherwise, you'll be searching forever, as you have to go through the pedestrian zone.
Clean and fairly spacious room. Good breakfast. The hotel is very well located. Excellent!
A truly fantastic hotel. Superbly located, yet very quiet. Our room was spacious, clean, and excellently equipped. The staff and service were always incredibly friendly and attentive. The breakfast is also highly recommended; there was nothing lacking. We would gladly return.
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Last updated on 16 August 2026