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🚶 12 min walk to Sauna Element · 2 / 1 km

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Hotel Carlton

Google (2964) 4.5

Tripadvisor (1399) 4.2

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What reviewers say

Visitors praise the Hotel Carlton for its excellent city center location and exceptional, helpful service, with many highlighting the delicious breakfast. However, some guests note that the bathrooms could benefit from an upgrade, with one reviewer specifically mentioning the lack of a separate shower in a bath.

/ 100

GayOut Score

G4.5 🦉4.2

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Address

Plaza Federico Moyúa 2, Ensanche, Bilbao 48009

📞

Phone

+34 944 16 22 00

🌐

Website

www.hotelcarlton.es

💰

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About this place Hotel Carlton

Hotel Carlton is Bilbao's historic grand hotel, on Plaza Federico Moyúa in the Ensanche, the city's 19th-century commercial district. It opened in 1926 and served as the seat of the Basque government during the Spanish Civil War. It is a mainstream luxury hotel. Gay guests should have no issues, but it is not a gay venue. The Guggenheim is about 10-15 minutes away on foot, and the Casco Viejo, where Bilbao's few gay bars are, is a similar walk. Rooms are classic rather than modern. Nearly 3,000 Google reviews average 4.5.

Features

Gay-friendly (straight venue) Multilingual staff Walk-ins welcome WiFi Year-round Gay-popular Gay-friendly (straight venue) Air conditioning

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Community Reviews

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Google Reviews

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4.5

★★★★★

2,964 reviews

Based on 2,964 Google reviews.

Sandra Sherriff Aug 2026

★★★★★

Excellent hotel and ideally located in the city center. Staff very helpful with parking the car in the garage and escorting us to the room! We left our mobile phones in the room… contacted the hotel and they arranged for a taxi to pick them up for us at the port of Bilbao! What service!!! Definitely worth its stars!

doaa alhaddad Aug 2026

★★★★★

Excellent

Sabrina Aug 2026

★★★★★

A very pleasant establishment. Spacious and very comfortable room. Special mention goes to the truly delicious breakfast, a rare selection and quality that deserves to be highlighted.

Ryan O'Leary Aug 2026

★★★★★

Lovely hotel with old charm , Serice and staff excellent and very friendly . Bathrooms could do with an upgrade . A shower in a bath in a 5 star is not really 2026 . The balcony terrace over the city is special for a drink . would return when in Bilbao .

Laurence Colin Aug 2026

★★★★★

Perfect location for getting around on foot. All the streets leading from the bridges over the Rio Bilbao converge on this square. Breakfast is a bit pricey but superb. No need to eat lunch there.