Sheraton Centre Toronto Hotel Hotels in Toronto – GayOut Guide
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Sheraton Centre Toronto Hotel

Google (9866) 4.3
Tripadvisor (2777) 4.2
What reviewers say

Visitors frequently praise the hotel's excellent central location, friendly and helpful staff, and clean, spacious rooms. However, some guests have complained about issues such as the pool being too cold, dated rooms, and poor shower water pressure.

85
/ 100
GayOut Score
G4.3 🦉4.2
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Address
123 Queen Street West, Toronto
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Phone
+1 416-361-1000
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About this place Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel is a 43-story property located in the heart of downtown Toronto, making it an excellent base for LGBTQ+ travelers exploring Canada's largest city. Situated on Queen Street West, the hotel puts you within walking distance of many of Toronto's main attractions and cultural landmarks. A major convenience is the hotel's direct access to PATH, the world's largest underground walkway network and shopping complex, which connects much of downtown and is especially useful during Toronto's colder months. The hotel offers a range of amenities designed for both leisure and business travelers. You'll find indoor and outdoor pools for relaxation, a business center, and laundry facilities on-site. The property is entirely smoke-free. With multiple dining options within the hotel, guests have convenient choices for meals without needing to venture outside. As a welcoming LGBTQ+ venue, this hotel provides a comfortable and straightforward option for visitors looking for reliable accommodations in Toronto's downtown core. The central location and comprehensive facilities make it a practical choice whether you're visiting for Toronto's vibrant Pride celebrations, exploring the city's thriving LGBTQ+ neighborhoods, or simply looking for a well-established hotel with good access to transit and attractions.

Features

Gay-friendly (straight venue) LGBTQ+ Smoke-free Multilingual staff Walk-ins welcome

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Community Reviews

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Google Reviews

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4.3
9,866 reviews

Based on 9,866 Google reviews.

Ammaarah Patel
Ammaarah Patel Jun 2026
yassine cherni
yassine cherni Jun 2026
Zachary Lavigne
Zachary Lavigne Jun 2026

Ridiculously pricey for what you get.

Cecília Garrigós
Cecília Garrigós Jun 2026
Vicki Howell
Vicki Howell Jun 2026
Matthew White
Matthew White Jun 2026

The location is fantastic however management is lacking at this Marriott property. I have been coming here for years, and its not gotten any better. The "at your service" and room service lines are always fast busy. Getting service is impossible. They forget requests at the front desk. No way to reach anyone for help with your bags. Restaurant service is poor, you have to chase down restaurant staff to place an order. The rooms have not been updated in a very long time, so they have that rustic 2000s look. The TVs can be unreliable with the signal going out at times. My recommendation: Management needs to do a study on what is working and not working at this property and work to resolve the service issues.

JAMES GRANT
JAMES GRANT Jun 2026

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Last updated on 3 August 2026

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