Sheraton Centre Toronto Hotel Hotels in Toronto – GayOut Guide
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Sheraton Centre Toronto Hotel

Google (9866) 4.3
Tripadvisor (2777) 4.2
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What reviewers say

Visitors frequently praise the hotel's excellent central location, friendly and helpful staff, and clean, spacious rooms. However, some guests have complained about issues such as the pool being too cold, dated rooms, and poor shower water pressure.

85
/ 100
GayOut Score
G4.3 🦉4.2
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Address
123 Queen Street West, Toronto
📞
Phone
+1 416-361-1000

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About this place Sheraton Centre Toronto Hotel

Sheraton Centre Toronto is a 43-storey convention hotel on Queen Street West, right across from City Hall and Nathan Phillips Square. You can walk to it from Queen and Osgoode subway stations, which are practically next door. It's also connected to PATH, the underground walkway network - a blessing in winter. The hotel has all the amenities you'd expect: indoor and outdoor pools, a business centre, laundry, and several restaurants. It's a mainstream chain hotel, but it's listed as gay-friendly. Don't expect a specifically gay venue, though. The Church-Wellesley Village is about 20 minutes away on foot, or two subway stops north. It's a busy place, with nearly 10,000 Google reviews - and it gets even busier during conventions and Pride in late June. You'll pay a premium for the location, but it's hard to beat. On a typical night, you'll find the hotel's bars and restaurants filled with people. The prices aren't bad - you can get a drink for around €8, which is decent for the area. Just don't expect to find any quiet corners - this is a hotel that's always on.

Features

Gay-friendly (straight venue) LGBTQ+ Smoke-free Staff multilingual Walk ins welcome Air conditioning WiFi Year-round Pool

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
4.3
★★★★★
9,866 reviews

Based on 9,866 Google reviews.

Ammaarah Patel
Ammaarah Patel Jun 2026
★★★★★
yassine cherni
yassine cherni Jun 2026
★★★★★
Zachary Lavigne
Zachary Lavigne Jun 2026
★★★★★

Ridiculously pricey for what you get.

Cecília Garrigós
Cecília Garrigós Jun 2026
★★★★★
Vicki Howell
Vicki Howell Jun 2026
★★★★★
Matthew White
Matthew White Jun 2026
★★★★★

The location is fantastic however management is lacking at this Marriott property. I have been coming here for years, and its not gotten any better. The "at your service" and room service lines are always fast busy. Getting service is impossible. They forget requests at the front desk. No way to reach anyone for help with your bags. Restaurant service is poor, you have to chase down restaurant staff to place an order. The rooms have not been updated in a very long time, so they have that rustic 2000s look. The TVs can be unreliable with the signal going out at times. My recommendation: Management needs to do a study on what is working and not working at this property and work to resolve the service issues.

JAMES GRANT
JAMES GRANT Jun 2026
★★★★★

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Last updated on 5 November 2026

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