Anaheim Executive Inn
While some visitors found the rooms to be spacious and the front desk staff accommodating, many reviewers strongly criticized the hotel's cleanliness and upkeep. Common complaints include stained linens, mold, broken fixtures, and a significant discrepancy between online photos and the actual condition of the rooms.
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Verified by GoogleBased on 691 Google reviews.
Enjoyed a peaceful and comfortable stay. The room was well kept and relaxing.
Not the greatest place to look at from the outside I was very skeptical until I got on the inside of the room, it was a little old but clean only two small towels for three grown people, but it was OK
The hotel's exterior looked very dirty and dilapidated. The cabinets and shelves in the room were scratched—a condition that might be considered acceptable given the room rate. However, the worst aspects of my stay were the door lock and the male receptionist. Right from the moment I checked in, I was unable to open the door using the keycard the staff member had given me. Fortunately, a housekeeper happened to be nearby; I asked her to help me open the door, but she, too, was unable to open it using my card. Ultimately, she had to use her own card to let me in, while instructing me to return to the front desk to have my keycard reprogrammed. The receptionist reprogrammed the card and came up to my floor to assist with the door, but he warned me not to keep the keycard in my wallet. Before heading out, I made a point of specifically keeping the card in my pants pocket; yet, every time I returned to the room, I still could not get the door to open. Without fail, every time I had to go back down to ask the receptionist for assistance, he would scold me and demand to know why I had kept the card in my wallet. I explained that I had consistently kept the card in my pocket and suggested that he report the issue to management so the lock could be repaired; however, he stubbornly continued to place the blame on me, claiming that no other room had ever experienced such a problem. His attitude was extremely rude; the hotel truly needs to re-evaluate its staff training regarding how to treat guests with courtesy in the future.
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Last updated on 16 August 2026