Bed and Breakfast Le chalet d'Ouchy
Visitors often praise the B&B's charm, welcoming atmosphere, and convenient location near the lake and public transport, with some highlighting comfortable rooms and good breakfasts. However, several guests have experienced issues with slow refunds, inconsistent housekeeping, and unreliable internet, with some finding the historic building in need of renovation and noisy.
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Verified by GoogleBased on 21 Google reviews.
Beautiful chalet hotel, especially because of the surrounding landscapes; inside it's not as beautiful as outside, it looks quite modern but it was a good experience.
The rooms are modernly furnished and very clean.
Very friendly staff, clean room, good breakfast, and only 2 minutes to the metro and 10 minutes to the lake. Thank you!
Intolerable!
We have now been waiting for over three weeks for a refund of the amount owed to us after a cancellation due to an accident. Chalet d'Ouchy keeps putting us off. Despite a direct request via PayPal, a payout of the owed amount seems impossible. Is this intentional, or is there a financial problem? As I've mentioned before, their customer service is abysmal.
Beautiful, typically Swiss chalet. However, upon our arrival at 5 pm in January 2019, there was no heating in the room even though it was 3 degrees Celsius outside! Very unpleasant. Breakfast was rather unremarkable. We were surprised by the other guests' reviews.
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Last updated on 7 November 2026