Pacifica Motel

This motel ONLY TAKES PAYMENT AT THE DESK... Which is NOT noted on the website I found my room advertised. THE MOTEL puts those advertised rooms up there themselves & it is THEIR responsibility to make sure that these travel websites notify potential customers of said property of the check-in policies so WE THE CUSTOMERS have INFORMED CONCENT PRIOR to commiting to the NO REFUND REGISTRATION POLICY!! I paid online for my room, got my completed transaction & CONFIRMATION number, but when I got to the motel to check in, the clerk REFUSED to accept my CONFIRMATION number... even after I showed him my virtual receipt. He wanted a PHYSICAL receipt or payment there at the window, OR/AND DEMANDED to see MY CREDIT CARD STATEMENT that I used to make the transaction!! He walked away from me to a back living area & continued watching TV as I was talking to a rep from a PARTNER travel website that does customer service after-hours. By this time, it's after 10 pm, I'm exhausted from driving & I wanted a hot shower terribly!! The rep called the clerk directly with no luck whatsoever as I could hear him telling her the same thing through the screened gate between the lobby & the living area. She called me back & SHE TOO wanted to screenshot my credit card statement showing the purchase!! I refused stating that I'd never heard od such a thing in all my life of making credit card purchases!! My receipt is proof of my purchase & I've NEVER been questioned or made to PROVE otherwise. I was told there wasn't anything else she could do for me & now the time was near 11 pm .. on a Saturday night Long Beach, CA!! Needless to say, I didn't find an affordable room (and couldn't sleep or bathe in a room I already paid to stay in!!) that night so after driving around the area trying to find a safe area to sleep, I decided to drive to my churches parking lot & slept in my car there so I could go to services the next day.. unbathed & in the same clothes, that I slept in... I do NOT recommend this place. Cannot tell you about the rooms because I never made it inside mine but i will say on a small, positive note that it was well kept up outside; even though this is a very retro motel, the buildings looked like they had been freshly painted , the little garden areas along side the window areas were neat & the driveway & small parking lot looked either freshly paved or top coated. And, even though this motel is an older establishment, the lobby was clean & looked well kept. I imagine that the rooms may have well been also BUT can't tell you that from personal experience... 🤔🤷‍♀️

The price is to high for the area it's at the lil fridge did not work the room they tried to give me the AC didn't even work right. They want $145 plus 50 bucks for deposit the water does not get hot like it should the walls are dirty I can see 90 bucks but 145 is to much with a 50 bucks deposit and they have a regular key to get in the door don't even have anything in the room for it to be 145 a night would rather go to a five star and pay that

Came here for Warped Tour and this is the place to be for festival season. They put up with my annoying self after the festival. 10/10 recommend.

I booked this hotel for a friend and his family because he ha an emergency where he lived and needed a place to stay in Long Beach. When they arrived the room was nasty, gross, toilet paper almost finished, walls were dirty and the bathroom walls and floors as well. I booked through booking.com and priceline so I called to see if I can cancel. They told me to reach out to the manager who was coming in at 9:30 on that Friday 3/7/25. When I called the manager would not give me his name and refused to speak to me because the registration was under my friends name and I had booked and pay for them. He yelled and told me that I he was going to go to the unit and see about the complains for himself. I called my friend and had me on speaker, they do not speak Englis. When tha manager arrived he immedietly started yelling specially when he found out they didn't speak the language, He told them they were liars and took their key and kicked them out to the parking lot. He went to his office and then came back out after 10 minutes and told the he would only reeimburse 1 night and to leave the property. We had booked 3 nights, so this guy kicked them out and still charged us for the 1st night. Honestly I don't care anymore for that refund, I just want people to know about this racist manager!! Oh did I mentions there were bugs on the bed, we have pictures to prove it!

It was a quiet place a great place to get away and spend time with your loved ones.