The Westin Perth

Last evening we stayed at the Westin Hotel, as we have on numerous times before. This time however I was so disappointed at the general state of cleanliness of the carpets and hotel, the terrible wifi connection that was pathetic and the television that was not able to be used as the signal was poor and didn’t hold picture. Also for a 4 star hotel the fact that it had a measly 4 mini milks was ridiculous! Also half way through the night I thought we were going to be evacuated because there was a screaming sound of water pressure that sounded like a pressure cooker about to explode! Also.. we stayed at the hotel last year and this year.. if the Westin wants to rave about high tea then their pink display really could do with an upgrade! I love the Westin, but it feels like it’s slipping! 😢

Room was great plus our breakfast was excellent....(especially to the breakfast crew ,....Kristian&Bless ). Our stay exceeded our expectations for our wedding anniversary.....highly recommended!!!!

Best service highly recommended thanks for the staff 👍🏻especially to Kristian & Bless 🙌 God bless for accommodating us during our stay for our 29th wedding anniversary...experience that we will forever treasure in our hearts .Looking forward to all the success on your team .

Room was lovely, spacious and clean. Competitive to Crown. Great location in the CBD with walking distance to restaurants. There is a dining restaurant in the hotel as well.

Beautiful place and beautiful 😍 food .Went for a graduation ceremony and everything was just tip top.

I don’t normally review hotel but this I have to. It was touted as one of the most luxurious hotel in Perth so we booked a high floor suite for 10 days. Good reception, concierge, etc. Great location but a couple of things were strange especially with the room. First of all, the free breakfast is only available in the executive lounge and a $25 surcharge applies if you go to the lobby restaurant is the first I have seen. I spent 25% of my time annually traveling for business so it’s weird for sure. The room. It’s so COLD! I set the thermostat to 24 degrees for the bedroom and the dining hall but it’s freezing, felt like 16-18 degrees all the time. I have given feedback to the front desk but to no effect. We felt sick being so cold all the time. Then, the bath. There is only 1 bath and we have 3 guests. If you are the third person showering, the hot water starts to turn colder, almost like it’s running out of hot water. The water pressure is also very poor. Then there is this strange phenomenon that takes place around 11.30pm-12.30am almost every night. The main door starts producing a sharp pitch sound like air was rapidly being sucked out through the gaps. The sound disappears if I open the main door and let the ‘air’ rushes out and then the sound softens. The door is also hard to open and I suspect the air pressure causes that. Again, a business road warrior myself and have never experienced this strange phenomenon before anywhere else. Lastly, housekeeping service is quite poor for a reputable hotel and suite treatment. Stains were apparent on toilet bowls. no extra rolls provided. just generally a lack of details. Overall, I’m quite disappointed with this suite experience with Westin Perth.