Sage and Sand Motel
Visitors frequently praise the friendly and helpful staff, with some calling the rooms nice, large, and affordable. However, several guests have reported issues with malfunctioning amenities like showers and a lack of basic items such as phones and alarm clocks, with some feeling their maintenance concerns were not adequately addressed.
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When looking for a room on Hotwire in Casper, I liked the price and ratings of the listing suggested. Hotwire lied to me by advertising that my hotel would be one of the two hotels pictured. Because I was quite satisfied that either hotel would be sufficient, I selected my room and paid for it. This motel was not listed as one of the two options! But, already paid for, I drove on. I am a single older lady, and prefer not to stay at motels for safety reasons as the door opens to the outside. When I got to the motel after a 12 hour day of driving at almost 10:00pm, I was given room #125, right next to the laundry and ice machine. As I walked inside, I about passed out from the disgusting odor. Smelled like someone chewed tobacco, spit it all over the carpet, then smashed it in. I went back to the office to request another room, and the lady said the only other room she had available was attached to a room full of children. As I had just been driving on the road for 12 hrs, and knew I needed to sleep to drive 7 more the next day, I opted for the room with the odor, as I was sure I could contact Hotwire the next day to request a refund. Nope. The lady at this motel told Hotwire they wouldn't release a refund as the room was used. I have used Hotwire for many car reservations, also a couple of hotels. But, I will NEVER do this again. False Advertising. Sage and Sand - disgusting. Thought you might like to know.
Very friendly staff absolutely adorable lady that works the front desk makes everybody laugh very affordable rooms. Very nice rooms. Very large rooms for a very great price 10 out of 10 would recommend more than any other motel in this town.
Rented room 131, with my grandson. There was no phone. There was no alarm clock. The shower did not work. I left my name and phone number to have someone contact me. No call back. When I called back, the person that answered said their mainenance man said the shower was working. I've taken a fair few showers in my lifetime, so I know when a shower works or not. Do not waste your money.
Great spot to come bang out your problems
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