The Chambers Hotel

Stayed for a Twins game , the location was close , but they neglect to tell you parking is extra and not on property , well the parking garage was full so had to find parking further away , then the the thermostat in room 204 doesnt work , the room was freezing , the room was next to the street with sirens going all night , not much on a grab n go breakfast , wouldn't stay here again.

I showed up and my room did not have any working air conditioning, nor could they provide a fan. My room reached 83 degrees. I was never informed of this. The kind employee at the desk stated they would be happy to cancel the subsequent two nights of my stay, and that the third party I booked through could contact them to get me refunded. The chambers hotel phone number and email appear to be completely unmonitored. This is unacceptable, and I feel as if I’ve been scammed out of $160. Besides the air conditioning, the hotel is obviously in really rough shape. The few employees that I saw were very kind at least. I’m not one to post public reviews, but am only doing so in hope of getting my money back.

The AC doesn't work for me nor another guest I spoke with. You can't open the windows, either. So you're stuck trying to sleep in heat over 80°F despite it being 50°F outside. Front desk doesn't answer their phone at any hour. Front desk is unmanned entirely at night, apparently. If you sleep hot this might be alright but I've slept better while parked in my car at a highway rest stop. Parking is at least $16/day. Shower, no bathtub. Good location and a clean room that comes with a white noise generator. Decently quiet for downtown.

Very disappointing experience at Chambers Hotel. I contacted the hotel ahead of time about my late arrival, and management confirmed my reservation would not be treated as a no-show. Despite that, the front desk told me there was no room available and would not honor my original rate when I arrived. I ended up scrambling to book different reservations after a long day of travel. On top of that, nobody disclosed that the hotel’s air conditioning was not working. The lack of communication and professionalism was extremely frustrating.

I've stayed here before, the information online is inaccurate, there is no bar or restaurant. Additionally, we checked in yesterday and when we got to the 2nd floor the thermostat showed a temp of 86 degrees. We got to our room and it was just as hot. When I went to move my rental car I asked the front desk to send maintenance to address the lack of A/C and I was told that the city of Minneapolis is in control of their heat and A/C. I have never heard of this, it was also crudely hand written on a piece of paper attached to a pillar next to the front desk. Never in my life have I stayed in any sort of hotel, motel, resort or anything of the sort and had this experience/excuse. You should not be open to the public if you cant maintain a reasonable climate inside. Imagine if it was near freezing?! Our cable/satellite TV was also not working, that was never fixed. We were told a fan would be delivered to our room and that never happened, my husband happened to encounter one in a hallway and we used that to be able to sleep that evening. Additionally, in room 219, there is mold that has developed in the shower and spread to the exterior surrounding trim. The staff was friendly, but I should have been notified upon check-in of the issues. I will be contacting Capital One because I should not have had to pay full price for a hotel that cant offer a reasonable expectation of service and comfort. These are issues you'd expect at roadside motel in the middle of Wyoming, not a prominently located and highly reviewed establishment in downtown Minneapolis.

The room is gorgeous, location, great. Temp throughout hotel and rooms? Unacceptable. Front desk clerk says the temp is controlled out of state and there’s nothing they can do. Photo is from the hallway

The location was the only great thing about the hotel. The customer service was good. They helped get to the issue with our hotel booking and hand it very well, even was going to offer us a room until we got ours figured out but ended up figuring it out before it got to that point. However, they could have offered us a discount or upgraded our room for all the issues. When we got to our room, the room itself was very modern & spacious it was clean, the bed was a bed nothing special. However the Ac really didnt work very wellhad to open the windows which then became pretty noisy otherwise it was pretty warm in the room & ac was all the way down to 40, the phone had no cord and the TV was super nice & big & turned on but had no service & there was no directions on how to work the TV. And dont get me started on the coffee maker that was a joke! The lighting could have been brighter, yes there was the nice feature for dimming the lights but they were already pretty dim,you needed a switch to make them brighter. The Bathroom that was pretty spacious nice walk in shower but if you are going to put robes in your rooms you should have 2, 2nd have better quality ones, and 3rd have ones that can fit most people. These robes were the size that wouldn't even fit a average man. They maybe fit a lady who was a size 2 and about 5ft. Then you need more towels & better quality towels & bigger ones. And last update you website. Your website says you have a rooftop restaurant & bar. Which clearly you dont anymore. FOR THE PRICE WE PAID & THE ISSUIES WE HAD! THE ONLY THING RIGHT NOW GOING FOR THIS HOTEL IS WHERE IT IS LOCATED.

193$ for the rooom and whole hotel only have 1 microway all the way down to loby. Not recomend

Leaving 1 star only because zero isn't an option. Had to wait for 3 hrs before they had our room ready, only for it to be the wrong room. We booked a two bed and they put my family in a single bed room where the a/c didn't work, the tv didn't work, no hot water, and the bathroom door was broken. Go back down to tell them it's the wrong room, show them the booking confirmation, and I'm told to hang out in that room until the next worker comes in to help, they will call up to the room- after I also told her the phone didn't work because I had tried calling down first. Waited in the room for another couple hours with no resolve before deciding to just cut our losses and move to another hotel. Go down to address it and there's a line of 10+ people down there making complaints also. Wasted 5 hours of our one night in town trying to get into our room/correct room just to be told there was nothing they could do. Needless to say we will never book there again.

The check in process was horrendous as there were issues with almost every individual’s room. We had two rooms and even though it was after check in time, we were originally told one of the rooms was not ready. When we got into the room, the temperature was 80 degrees and despite setting the thermostat at 60, zero air conditioning was experienced by either room which were located on two separate floors. After opening the window, the temperature only reduced to 74 degrees. The television also did not work in either room and the reasoning given for lack of signal / no direct tv was suspect at best. The only reason I am even giving the hotel 2 stars instead of 1 is due to the fitness room being above average and the cosmetic products being Aveda. Will not be staying here again despite its convenient location to the Orpheum.

I saw a show at a nearby theater. The hotel was really nice, and my room was spacious!

To start: the building and the rooms are sterile. Oh and the wall art, at least in one room, contains full-frontal male nudity. No judgement, just a fact. It feels like an old office building that was converted to a hotel. There isn't a tremendous amount of comfort. You pay for location. I'm a single man, making 6 figures, traveling alone. Stayed for 3 nights. The main "lobby" is more of an office building hallway, which adds to the feeling of being sterile. You can do better. Pick a more traditional hotel.